Antecedents of consumers' time perceptions in a hypermarket retailer

Anić, Ivan Damir; Radas, Sonja; Miller, Joseph C.

doi:10.1080/02642060903067530

Cited by 19 publications

(6 citation statements)

References 44 publications

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“…Simultaneously, Governments' regulations to limit gatherings of people (including inside stores) has immediately led to long queues outside stores, not unusually with hours-long waiting times. Although previous literature has found a negative relationship between customer satisfaction and waiting time (Anić, Radas, & Miller, 2011), in the emergency context the long waiting times are not expected to negatively affect customer satisfaction with the stores; an emergency could be a situational factor affecting the perceived length of waiting time (Mowen, Licata, & McPhail, 1993). Yet, it is unknown whether the effects of situational factors persist when they are prolonged in time.…”

Section: Consumers' Buying Behavior In a Time Of Emergencymentioning

confidence: 95%

Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak

Pantano

Pizzi

Scarpi

et al. 2020

Journal of Business Research

569

523

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Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre -including this research content -immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.

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Section: Consumers' Buying Behavior In a Time Of Emergencymentioning

confidence: 95%

Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak

Pantano

Pizzi

Scarpi

et al. 2020

Journal of Business Research

569

523

View full text Add to dashboard Cite

show abstract

“…Although such anxiety-related time distortion has been thought to be an evolutionary basis that facilitates adaptive responses to environmental stimuli (Matthews and Meck, 2014;Lake et al, 2016), in some situations, an anxious individual might not desire such time distortion. For example, previous studies have found that prolonged waiting of time can lead to anxiety (Dasu and Rao, 2009;Van Riel et al, 2012), which in turn leads to irrational decision-making behaviors (Rajamma et al, 2009;Aniae et al, 2011). Therefore, methods of reducing anxiety-related time overestimation are required.…”

Section: Introductionmentioning

confidence: 99%

Automatic Suppression Reduces Anxiety-Related Overestimation of Time Perception

Yuan

Tian

2020

Front. Physiol.

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Anxiety has been found to lengthen time perception, especially the time perception of negative stimuli. This anxiety-related time overestimation is thought to be mainly associated with massively increased arousal. Suppression, which can be achieved either deliberately or automatically, has been demonstrated to be effective in reducing arousal. Consequently, the present study explored the effectiveness of both deliberate suppression (Experiment 1) and automatic suppression (Experiment 2) in reducing the time distortion in anxiety. A temporal bisection task (TBT), featuring negative and neutral pictures, was used to measure time perception, while the self-reported arousal was used to assess arousal. The deliberate suppression was manipulated by asking participants to suppress their emotional expressions; while automatic suppression was manipulated through a sentence-unscrambling task featuring suppression-related words, which can unconsciously prime suppression. The results of Experiment 1 showed that deliberate suppression did not reduce the anxiety-related time overestimation and arousal. However, Experiment 2 showed that automatic suppression significantly reduced the anxiety-related time overestimation, with significant arousal reduction being observed. In conclusion, automatic suppression, but not deliberate suppression, is effective for reducing the effect of anxiety on time perception.

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“…First, the direct promotion of digital media in this study does not involve in-store shopping; thus, two factors -shopping enjoyment and in-store browsing -were excluded from the current study's research framework. In addition, because Beatty and Elizabeth Ferrell's (1998) time available construct, which originally referred to the amount of shopping time the consumer has (Ani, Radas, & Miller, 2011), did not fit the shopping scenario of this study, time pressure caused by limited-time sales promotions was instead adopted. Moreover, reviews of the literature indicated that positive and negative affects seldom coexist and that negative affect seems implicit (Carver & Scheier, 1990;Clark & Isen, 1982); thus, this study included only the positive affect.…”

Section: Research Frameworkmentioning

confidence: 99%

Buying impulse triggered by digital media

Lin

2013

The Service Industries Journal

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This study applies Beatty and Elizabeth Ferrell's impulse buying model to investigate consumers' buying impulses after receiving digital media promotions for limited-timeonly sale for services. The influences of consumers' positive affect and impulse buying tendency on their felt urge to buy impulsively were explored. Questionnaires were utilized to survey consumers and structural equation modeling was adopted to explore the causal relationship among the constructs. The results indicated that consumers generate more positive affect if they perceive less time pressure or more money available. The results also revealed the direct effect of consumer positive affect and impulse buying tendency on their felt urge to buy impulsively. The study verifies the successful application of the impulse buying model to the promotion of services through digital media.

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Antecedents of consumers' time perceptions in a hypermarket retailer

Cited by 19 publications

References 44 publications

Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak

Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak

Automatic Suppression Reduces Anxiety-Related Overestimation of Time Perception

Buying impulse triggered by digital media

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