Antecedents and consequences of cultural intelligence in tourism

Frías‐Jamilena, Dolores M.; Sabiote-Ortiz, Carmen M.; Santana, Josefa Delia Martín; Palacio, Asunción Beerli

doi:10.1016/j.jdmm.2017.07.006

Cited by 36 publications

(41 citation statements)

References 52 publications

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“…Recent research clearly shows that tourists tend to spend more when the perceived value of tourism product experience exceeds their expectations or when they value offerings of additional experiential value (Chang, 2018). Notwithstanding tourism scholars have exemplified the central role of perceived value of travel experience (PVTE) for delineating tourists' intentions and actual selection of tourism destinations (e.g., Hutchinson et al, 2009;Kim & Thapa, 2018;Petrick, 2004), there is still lack of research on unravelling the factors that influence the formation of PVTE, with only a handful of notable exceptions (i.e., Bajs, 2015;Frías-Jamilena et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

Exploring how mindfulness may enhance perceived value of travel experience

Loureiro

Stylos

Miranda

2019

The Service Industries Journal

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This study aims to explore the effect of tourists' mindfulness on the perceived value of travel experience (PVTE) through destination images (cognitive, affective, and conative) and tourist experiences. Data (n=370) was gathered using a self-administered structured questionnaire distributed to travellers departing from Lisbon International airport towards Spain in July 2017. The results show the important role of mindfulness in shaping all dimensions of destination image. Tourist experience acts as a mediator between destination images and PVTE. However, perceived authenticity does not have a moderating, but rather a controlling effect on the relationship between tourist experience and PVTE. From a theoretical point of view, the study makes important contribution in conceptualising the influence of a tourist's mindfulness on PVTE through destination image components and tourist experience. From a practical perspective, it offers practitioners and DMOs valuable insights into the effective design and implementation of suitable destination marketing activities.

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Section: Introductionmentioning

confidence: 99%

Exploring how mindfulness may enhance perceived value of travel experience

Loureiro

Stylos

Miranda

2019

The Service Industries Journal

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“…This may be particularly the case for dispositional resources as the novel culture allows for a better detachment from daily routines and hassles ( de Bloom et al, 2010 ). The detachment offers a greater opportunity to improve self-esteem through gaining existential authenticity ( Kirillova et al, 2017 ), self-efficacy, and cultural intelligence ( Frías-Jamilena, Sabiote-Ortiz, Martín-Santana, & Beerli-Palacio, 2018 ; Hirschorn & Hefferon, 2013 ). Following the COR principle of resource investment, the resulting sense of dispositional resource sufficiency activates resource investment at the return-flight stage to cultivate further gains of these dispositional resources.…”

Section: Literature Reviewmentioning

confidence: 99%

A Conservation of Resources schema for exploring the influential forces for air-travel stress

2021

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Effective air-travel stress management is increasingly crucial in determining tourist satisfaction and travel choices, particularly in a time of intensive fear about virus, terrorism, and plane crashes. However, research about air-travel stress, particularly what and how various influential forces shape passenger stress levels, is still in its infancy. The current research proposes the adoption of Conservation of Resources (COR) theory as a holistic schema to identify through resource dynamics the potential influential forces for air-travel stress across leisure travel stages. The findings, based on surveying passengers at the gate of multi-country international and domestic airports, demonstrates the capability of COR schema to predict and explain the influences on air-travel stress from an array of personal and situational/trip-specific factors. The theoretical advances from COR-based cross-stage stress analyses, and the guidance for customized airline/airport stress-soothing service strategies are discussed.

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“…Practical technical abilities in sport are not stable features and are reinforced by training and exercises (Dolores et al, 2018). However, the presence of psychological and personality components can affect the practical technical capabilities in sport (Charbonneau et al, 2001).…”

Section: Introductionmentioning

confidence: 99%

“…Cultural intelligence is an exuberant of intelligence that has a great deal to do with a diverse cultural environment. Cultural intelligence can be defined as the ability to apply skills and abilities in different environments (Dolores et al, 2018). Statistics show that many failures of people in various social, educational and even occupational contexts occur when people do not understand the different cultures ruling different groups (Andrea et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

“…Opinions, values, expectations, attitudes and assumptions are elements of culture that are not seen but affect the behavior of individuals. Cultural intelligence allows people to recognize how others think and how they respond to behavioral patterns, thereby reducing intercultural communication barriers and empowering individuals to manage cultural diversity (Dolores et al, 2018). The use of creative thinking, even in everyday life, including sporting and educational activities, can provide innovative and innovative methods and solutions for solving existing problems and stereotyping issues (Sindane, 2011) and Strengthening people's capacities for better performance (Matthews, 2011).…”

Section: Introductionmentioning

confidence: 99%

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The Effect of Cultural Intelligence and Creative Thinking on the Practical Technical Capabilities of Trabzon University Physical Education Students

Aydın¹

2019

Asian Journal of Education and Training

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The purpose of this research was to investigate the effect of cultural intelligence and creative thinking on the practical technical capabilities of Trabzon University Physical Education Students. In order to measure the cultural intelligence, creative thinking and technical capabilities in sport, the Standard questionnaires of Early and Ang (2003), Torrance (2000) and Behringer et al. (2011) were used respectively. Cronbach's alpha coefficient for the cultural intelligence, creative thinking and technical capability questionnaires were 0.79, 0.8, and 0.85, respectively. Questionnaires were distributed to 120 students, (40 for football, 40 for volleyball and 40 for badminton classes). The findings showed that cultural intelligence and creative thinking have a significant positive effect on the technical capabilities of Trabzon University Physical Education students in all three football lessons (foot technical capability), volleyball and badminton (hand technical capability). Also, cultural intelligence and creative thinking have a significant positive effect on the technical capabilities of football classes (foot technical capability). Cultural intelligence and creative thinking have a significant positive effect on the technical capabilities of students in volleyball classes (hand technical abilities). Cultural intelligence and creative thinking have a significant positive effect on the technical capabilities of badminton classes (hand technical ability). Finally, it can be said that cultural intelligence and creative thinking have a significant positive effect on the practical technical capabilities of physical education students of Trabzon University participating in practical lessons (football, volleyball and badminton) both simultaneously and separately in each classroom.

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Antecedents and consequences of cultural intelligence in tourism

Cited by 36 publications

References 52 publications

Exploring how mindfulness may enhance perceived value of travel experience

Exploring how mindfulness may enhance perceived value of travel experience

A Conservation of Resources schema for exploring the influential forces for air-travel stress

The Effect of Cultural Intelligence and Creative Thinking on the Practical Technical Capabilities of Trabzon University Physical Education Students

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