“…Many researchers have developed scales based on FSs theory and these scales have been implemented in various fields, for example, the service industry (Chou, Liu, Huang, Yih, & Han, 2011; Hu, Lee, & Yen, 2010), medical science (Li, 2013; Navarro, Wagner, Aickelin, Green, & Ashford, 2016), investment decisions (Massanet, Riera, Torrens, & Herrera‐Viedma, 2014), education system (Gil, Lubiano, de la Rosa de Sáa, & Sinova, 2015; Guajardo, Lopez, & Ruiz, 2015; Lubiano, de Saa, Montenegro, Sinova, & Gil, 2016; Lubiano, Salas, De Sáa, Montenegro, & Gil, 2017), and public administration (Marasini, Quatto, & Ripamonti, 2016). FSs theory also has been used effectively in a great variety of fields for modeling humans' feeling of words for product design (De La Rosa De Sáa et al, 2015; Shimizu & Jindo, 1995).…”