Analysis of Organizational Dimensions and the Role of Neighborhood Association/Rukun Tetangga Communications as a Partner of Village Governments in the Covid 19 Pandemic Period

Abstract

There are many government problems in development and services to the community, especially during the Covid 19 pandemic. Support, participation and partnerships with various elements of society are a necessity. Rukun Tetangga as a lower-level social institution has a strategic role in development and public services. Setting the organizational dimension in a government regulation guarantees its implementation and function. The role of communication as a mediator between the interests of community members and the village government is very important. With qualitative methods, juridical normative, literature review and secondary data analysis, research located in Bandung and Cianjur regencies, it is known that as a social institution, the existence of the Rukun Tetangga is determined in several government regulations, namely Permendagri and regional regulations and regent regulations. Several organizational dimensions, namely formalization, specialization, organization and professionalization have been regulated in Law

Community Service Monitoring Information System at The Level of Community Harmony of Citizens

“…Rukun Warga or RW is part of the work of the lurah and is an institution formed through deliberation of the RT management in its working area determined by the Village Government or Lurah (Dewi, 2019). While the Rukun Tetangga or RT is an institution formed through local community consultations in the context of government and community services determined by the Village Government or Lurah (Sudrajat et al, 2021). However, in carrying out their duties as RW and RT, they often experience problems because the service process to residents is carried out manually, therefore it takes a long time, especially if residents come together to make the service process less than optimal.…”