2013
DOI: 10.21776/ub.jemis.2013.001.01.1
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Analisis Pengukuran Kinerja Rumah Sakit Dengan Menggunakan Metode Performance Prism

Abstract: A good performance measurement should measure all aspects of the stakeholders, including investors, customer, employees, suppliers, regulators and communities. Performance prisms is one of performance measurement methods that assess all aspects of stakeholders. A hospital which has established in Malang is such organization that used conventional performance measurement. It conducted performance measurement based on only the financial aspect, while the others less noticed. This study applies performance prism … Show more

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Cited by 6 publications
(8 citation statements)
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“…The influence of these two variables is strengthened by the mediating variable that is the employee competence (Z). The constructs that is build in variables are : 1) KARS Standard System: Satisfaction, Contribution, Strategies, Service, and Capabilities (Cahyawati, Pratikto, & Soenoko, 2013); 2) Employee competence : motives, traits (personal character), self-concept, knowledge, and skills (Wibowo, 2016). Performance RSUZA: procurement of medical equipment and medicines for patient needs, activity reporting, risk management, resource used management, patient and family satisfaction, staff satisfaction, patient demographics and clinical diagnosis, financial management, prevention and patient safety control, and family of patients and staff satisfaction (Kars, 2011).…”
Section: Methodsmentioning
confidence: 99%
“…The influence of these two variables is strengthened by the mediating variable that is the employee competence (Z). The constructs that is build in variables are : 1) KARS Standard System: Satisfaction, Contribution, Strategies, Service, and Capabilities (Cahyawati, Pratikto, & Soenoko, 2013); 2) Employee competence : motives, traits (personal character), self-concept, knowledge, and skills (Wibowo, 2016). Performance RSUZA: procurement of medical equipment and medicines for patient needs, activity reporting, risk management, resource used management, patient and family satisfaction, staff satisfaction, patient demographics and clinical diagnosis, financial management, prevention and patient safety control, and family of patients and staff satisfaction (Kars, 2011).…”
Section: Methodsmentioning
confidence: 99%
“…Metode work sampling mampu membuat penelitian lebih efektif dengan menghemat biaya dan waktu dengan beberapa kali pengamatan dan pengumpulan data [1] [9]. Selain work sampling metode pengukuran waktu langsung yang mampu melakukan pengukuran kerja adalah stopwatch time study yang mana tidak dapat memberikan informasi kegiatan yang produktif dan tidak produktif [10][4], [11], [12]. Pengukuran kerja juga dapat dilakukan dengan metode pengukuran tidak langsung yaitu dengan Methods Time Measurement (MTM) dan Maynard Operation Sequence Technique (MOST) dimana dalam pengukurannya menggunakan tabel dan kaidah yang sudah ditentukan sebelumnya [13].…”
Section: Pendahuluanunclassified
“…Menurut Cahyawati (2018), metode yang digunakan untuk mengukur performansi kerja seseorang dengan acuan empat kriteria yaitu kecakapan, usaha, kondisi kerja, dan konsistensi dari operator di dalam melakukan pekerjaan. waktu yang dibutuhkan oleh pekerja yang terlatih agar dapat mencapai performansi kerja sesungguhnya jika ia bekeja secara normal.…”
Section: Westing House System's Ratingunclassified