2021
DOI: 10.31154/cogito.v7i2.321.265-277
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Analisis Faktor Yang Mempengaruhi Adopsi Mobile Commerce

Abstract: Studi ini dilakukan dengan tujuan untuk memberikan pemahaman yang mendalam tentang faktor-faktor utama yang dapat membentuk behavioral intention (BI) konsumen untuk mengadopsi m-commerce melalui model terintegrasi antara UTAUT2 dan SERVQUAL. Penelitian ini menggunakan metode survei kepustakaan. Sumber informasi yang digunakan adalah website publikasi jurnal Emerald, Sciencedirect, ResearchGate, dan Googlescholar. Pengetahuan hasil studi ini selain berkontribusi secara teoritik tetapi juga dapat membantu prakti… Show more

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Cited by 8 publications
(8 citation statements)
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“…The advent of social media has ushered in a significant transformation in the patterns of social interaction among students. In the past, social interaction predominantly unfolded through face-to-face encounters within the confines of physical spaces (Almaududi Ausat et al, 2021). However, in the present landscape, students also engage extensively in communication through online platforms.…”
Section: Data Analysis and Discussionmentioning
confidence: 99%
“…The advent of social media has ushered in a significant transformation in the patterns of social interaction among students. In the past, social interaction predominantly unfolded through face-to-face encounters within the confines of physical spaces (Almaududi Ausat et al, 2021). However, in the present landscape, students also engage extensively in communication through online platforms.…”
Section: Data Analysis and Discussionmentioning
confidence: 99%
“…According to Harahap, Ausat, Rachman, et al (2023), the incorporation of technology in education enables students to gain access to finance and worldwide markets. Furthermore, the utilisation of technology enables individuals to participate in e-commerce, hence enabling the exchange of their goods or services (Almaududi Ausat et al, 2021). One benefit of this approach is the ability to access the international market without the necessity of establishing a brick-andmortar retail location.…”
Section: Discussionmentioning
confidence: 99%
“…Collaboration with influencers, for example, can help increase brand awareness and reach consumer segments that may be difficult to reach directly. Meanwhile, cooperation with popular e-commerce platforms can bring benefits in terms of product exposure and access to existing infrastructure for online transactions [24]. On the other hand, partnerships with other businesses in the same ecosystem can create mutually beneficial synergies, such as sharing resources or combining expertise to create more innovative and appealing products or services for consumers.…”
Section: Collaboration and Partnershipsmentioning
confidence: 99%