An investigation into the dimensions of training effectiveness on post training outcomes of quality management system

Abstract

Training seems to develop a positive orientation to the employees and uplifting organisations performance. It is, therefore, important to understand the extent to which these characteristics of training effectiveness on post training outcomes of quality management system (QMS). The population of this study comprises employees across any industries and hierarchy in the organisations with established QMS and certified to ISO 9001:2000 or ISO/TS1 6949:2002. Results revealed that training infrastructure, training feedback, training documentation, training schedule and external training influences the effectiveness of QMS training in both the knowledge gained (learning effectiveness) and application of it on the job (application effectiveness) except for external training which shows no influence in the application side of QMS training effectiveness in manufacturing organisation in Penang. This shows that all the variables have to be taken into consideration for future QMS training and more consideration required in hiring external trainer to conduct training.

Training-Effectiveness and Team-Performance in Public Organization

“…(Asfaw et al, 2015;Ikram et al, 2019). The effectiveness of training carried out by an organization can be of benefit to the individual which can facilitate the application of training results on the job (Inn et al, 2010) then increased motivation and competence can encourage employee creativity (Scaduto et al, 2008;Scott et al, 2004;Surbaini, 2018).…”

Training to Manage Risk: Focusing on the Essential

“…Such training, in many instances, is also required by law; as accountability is usually derived from a fully informed, well-trained, and aware workforce [5]. Other benefits training may bring to the risk management process involve: stirring employees through improving their competency; help in mitigating the severity of negative impacts as employees become more familiar with risk management; and helping people to understand and cope with their context [6]. However, one main challenge that management may face when implementing training for managing risk is where to place it, and where training should focus.…”