2013
DOI: 10.1111/faam.12017
|View full text |Cite
|
Sign up to set email alerts
|

An Experimental Examination of US Individual Donors’ Information Needs and Use

Abstract: This paper adopts an internet-based experiment to investigate whether and how individual donors use nonprofit organizations' financial and nonfinancial information when making their donation decisions. Using undergraduate students in the United States (US) to proxy for individual donors, our results indicate that individual donors are more likely to acquire nonfinancial information, such as nonprofit organizations' goals, outcomes, programs and missions, than financial information. Donors integrate nonfinancia… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

1
31
0

Year Published

2016
2016
2023
2023

Publication Types

Select...
7

Relationship

0
7

Authors

Journals

citations
Cited by 26 publications
(33 citation statements)
references
References 30 publications
1
31
0
Order By: Relevance
“…Disclosure of mission goals, outputs, and outcomes and the possibility of evaluating their congruence with specific measurable targets related to the organization's mission are important for stakeholders providing funds (Hyndman & McConville, 2018). Donors consider information about a nonprofit's mission, goals, programs, and outcomes more than they consider traditional financial information when making donation decisions (Connolly & Hyndman, 2013; McDowell, Li, & Smith, 2013). Despite this, nonprofits' disclosures on mission‐centered performance are limited, perhaps because they experience difficulties in setting targets and measuring achievements against them (Candler, 2001; Hyndman & McConville, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Disclosure of mission goals, outputs, and outcomes and the possibility of evaluating their congruence with specific measurable targets related to the organization's mission are important for stakeholders providing funds (Hyndman & McConville, 2018). Donors consider information about a nonprofit's mission, goals, programs, and outcomes more than they consider traditional financial information when making donation decisions (Connolly & Hyndman, 2013; McDowell, Li, & Smith, 2013). Despite this, nonprofits' disclosures on mission‐centered performance are limited, perhaps because they experience difficulties in setting targets and measuring achievements against them (Candler, 2001; Hyndman & McConville, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…They found that 89 percent of donors who chose to view financial accounting information donated to the organization with the highest program ratio—but only 30 percent of participants chose to view any financial information before making their donation. McDowell, Li, and Smith (), using an Internet‐based experiment with thirty‐six undergraduate students, found that participants did not seem to integrate the program ratio into their donation decisions. Van der Heijden () conducted an online experiment in which 226 individuals allocated a theoretical donation among three similar charities, then were allowed to adjust their donations after viewing the program ratios of the charities.…”
Section: Incentives For Managing the Program Ratiomentioning
confidence: 99%
“…This indicates that less than half of the respondents who were really engaged in achieving PBO goals (46.67 percent) were interested in information on the progress and performance of the PBOs. The fact that not every PBO supporter followed relevant developments is a usual phenomenon being described in the scientific literature (Dyczkowski, 2015;McDowell et al 2013;Palmer, 2013). It could be explained by their trust in PBOs and/or their spontaneous, emotion-based actions that are not followed by any further interest in the PBOs.…”
Section: Resultsmentioning
confidence: 99%
“…Direct public and indirect governmental support given to PBOs imposes an obligation on the PBOsnot legislative but at least based on ethical principlesto inform the public about the organisation's activities and performance, thereby demonstrating its accountability for the funds received and spent. However, the government and/or organisations not always disclose such information to the public, which may lead to an increased mistrust of the organisations (McDowell et al 2013). The availability of information to external users in particular not only affects the opinions of individuals on the organisation's activities but also helps to determine the effectiveness of fund collection efforts in the future, the amount of voluntary contributions and the overall level of public support to the organisation (Dyczkowski, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%