Addressing the Emotional Distress of Healthcare Workers: Creating a Cohesive Resiliency Program Response to COVID-19

Abstract

Background: Promoting resilience in healthcare workers is a well-studied area that has taken on new significance in the context of the COVID-19 pandemic. Extant literature suggests a need to expand resiliency efforts, with a recommended focus on multimodal approaches. Purpose:The present account describes the unique challenges faced by one urban, northeastern academic medical center during the COVID-19 crisis in promoting resiliency in their healthcare workers at all levels, with the related aim of examining feasibility and acceptability of doing so.Methods: A review of existing procedures targeting wellness and resiliency at this hospital was completed. A literature review was conducted with regard to promoting resiliency and preventing burnout, with emphasis placed on case studies from other institutions during the pandemic. Post-intervention surveys were conducted to assess feasibility and acceptability.Results: A multi-component approach was created based on a review of the literature and all available information. The current report focuses on the first five weeks of that effort, the results of which suggest sufficient feasibility and high acceptability among those surveyed. Common themes raised in support sessions are also identified and discussed. Conclusions:The challenges raised by COVID-19 are significant, with a high probability of impact on the wellbeing of health care workers. Targeting resiliency now may be a key factor in preventing pathological responses later. The current approach appears feasible and acceptable with regard to targeting key resiliency areas. Future studies should focus on the longer term outcomes of these efforts.

Wellness Programs an Employee Engagement Technique Pre and during Pandemic: A Systematic Literature Review

“…COVID 19 has caused a major effect on everyone's health. Hence, it is necessary to promote resilience among employees to cope with stress in a healthy way (26). Hence, various institutions played a significant role in improving the overall well-being of their employees through appreciation, individualised support, involving employees in decision making and entrusting them with new responsibilities (27).…”