Addressing the Challenges of Situationally-Induced Impairments and Disabilities in Mobile Interaction

Tigwell, Garreth W.; Sarsenbayeva, Zhanna; Gorman, Benjamin M.; Flatla, David R.; Gonçalves, Jorge; Yeşi̇lada, Yeli̇z; Wobbrock, Jacob O.

doi:10.1145/3290607.3299029

Cited by 6 publications

(3 citation statements)

References 30 publications

(25 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A large part of the HCI research focusing on understanding how people access and use mobile phones in their daily lives has been mainly carried out in high-resourced settings [9,21,57,70]. However, in recent years, a growing body of evidence has started to examine the unique social and infrastructural dynamics that shape the use of mobile phones in low resourced settings [4,32,54,58].…”

Section: Mobile Technology Use In Informal Settlementsmentioning

confidence: 99%

Bridging the Divide: Exploring the use of digital and physical technology to aid mobility impaired people living in an informal settlement

Barbareschi

Oldfrey²,

Long

et al. 2020

Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility

View full text Add to dashboard Cite

Living in informality is challenging. It is even harder when you have a mobility impairment. Traditional assistive products such as wheelchairs are essential to enable people to travel. Wheelchairs are considered a Human Right. However, they are difficult to access. On the other hand, mobile phones are becoming ubiquitous and are increasingly seen as an assistive technology. Should therefore a mobile phone be considered a Human Right? To help understand the role of the mobile phone in contrast of a more traditional assistive technology -the wheelchair, we conducted contextual interviews with eight mobility impaired people who live in Kibera, a large informal settlement in Nairobi. Our findings show mobile phones act as an accessibility bridge when physical accessibility becomes too challenging. We explore our findings from two perspective -human infrastructure and interdependence, contributing an understanding of the role supported interactions play in enabling both the wheelchair and the mobile phone to be used. This further demonstrates the critical nature of designing for context and understanding the social fabric that characterizes informal settlements. It is this social fabric which enables the technology to be useable.

show abstract

Section: Mobile Technology Use In Informal Settlementsmentioning

confidence: 99%

Bridging the Divide: Exploring the use of digital and physical technology to aid mobility impaired people living in an informal settlement

Barbareschi

Oldfrey²,

Long

et al. 2020

Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility

View full text Add to dashboard Cite

show abstract

“…We focused on understanding challenges faced by visually impaired people due to emoji. Some of these challenges may also apply to users with typical vision as a result of situationallyinduced impairments and disabilities (SIIDs) [66]. For example, SIIDs caused by screen glare or low screen brightness may result in challenges with selecting emoji, due to their small dimensions.…”

Section: Generalisations and Future Workmentioning

confidence: 99%

Emoji Accessibility for Visually Impaired People

Tigwell

Gorman

Menzies

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Self Cite

View full text Add to dashboard Cite

Emoji are graphical symbols that appear in many aspects of our lives. Worldwide, around 36 million people are blind and 217 million have a moderate to severe visual impairment. This portion of the population may use and encounter emoji, yet it is unclear what accessibility challenges emoji introduce. We first conducted an online survey with 58 visually impaired participants to understand how they use and encounter emoji online, and the challenges they experience. We then conducted 11 interviews with screen reader users to understand more about the challenges reported in our survey findings. Our interview findings demonstrate that technology is both an enabler and a barrier, emoji descriptors can hinder communication, and therefore the use of emoji impacts social interaction. Using our findings from both studies, we propose best practice when using emoji and recommendations to improve the future accessibility of emoji for visually impaired people.

show abstract

“…Homes are living spaces and it is important to consider that our home environments constantly change throughout the day [11]. Situational impairments [49] are a relevant issue that users will face with HSI. In particular, our participants raised concerns about ambient lighting making a projected surface difficult to use during HSI.…”

Section: Designing For Surface Interactionsmentioning

confidence: 99%

Household Surface Interactions: Understanding User Input Preferences and Perceived Home Experiences

Tigwell

Crabb

2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Self Cite

View full text Add to dashboard Cite

Households contain a variety of surfaces that are used in a number of activity contexts. As ambient technology becomes commonplace in our homes, it is only a matter of time before these surfaces become linked to computer systems for Household Surface Interaction (HSI). However, little is known about the user experience attached to HSI, and the potential acceptance of HSI within modern homes. To address this problem, we ran a mixed methods user study with 39 participants to examine HSI using nine household surfaces and five common gestures (tap, press, swipe, drag, and pinch). We found that under the right conditions, surfaces with some amount of texture can enhance HSI. Furthermore, perceived good and poor user experience varied among participants for surface type indicating individual preferences. We present findings and design considerations based on surface characteristics and the challenges that users perceive they may have with HSI within their homes.

show abstract

Addressing the Challenges of Situationally-Induced Impairments and Disabilities in Mobile Interaction

Cited by 6 publications

References 30 publications

Bridging the Divide: Exploring the use of digital and physical technology to aid mobility impaired people living in an informal settlement

Bridging the Divide: Exploring the use of digital and physical technology to aid mobility impaired people living in an informal settlement

Emoji Accessibility for Visually Impaired People

Household Surface Interactions: Understanding User Input Preferences and Perceived Home Experiences

Contact Info

Product

Resources

About