Accessible tourism experiences: the voice of people with visual disabilities

Devile, Eugénia Lima; Kastenholz, Elisabeth

doi:10.1080/19407963.2018.1470183

Cited by 88 publications

(93 citation statements)

References 40 publications

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“…As well as those with disabilities, other sections of society -estimated as being roughly 31% of a developed countries population -also benefit from accessible tourism (Darcy & Dickson, 2009), including those who are obese, older people and families with young children/toddlers who may also be pushing a buggy. Because of its implications, accessible tourism has been described as a vehicle with which to promote individual and social well-being, not just for socially marginalised groups and their families (disabled people), but for society as a whole (Devile & Kastenholz, 2017).…”

Section: The Case For Accessible Tourismmentioning

confidence: 99%

“…Accessible tourism is an evolving area, for both industry practice and academia (Buhalis & Darcy, 2011;Devile & Kastenholz, 2017). As more research is conducted into the needs and experiences of those who have access requirements, a greater understanding is achieved with which to lay the foundations in order to direct policy and industry, with the aim to create more inclusive practices within tourism.…”

Section: The Case For Accessible Tourismmentioning

confidence: 99%

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Accessibility to Spa Experiences

Michopoulou

Hilton

2021

ICT Tools and Applications for Accessible Tourism

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This chapter aims to highlight and raise awareness of the previously unknown barriers currently faced by wheelchair using consumers in the spa industry and the implications of these barriers for consumer and industry alike. Existing research on accessibility within this specific environment is extremely limited (if any). This study shows that access to accurate information is a key issue, a key barrier to participation and not only for those who have not visited a spa before. Gaining information pre visit in tourism is increasingly done online and there is the opportunity to use technologies and especially websites and social media platforms to help provide this information. The chapter also illustrates the potential for health and greater mental and social wellbeing the spa industry and the wider wellness tourism industry have for wheelchair users and how they could mutually benefit each other, as well as further promoting the case for barrier free accessible tourism and leisure opportunities.

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Section: The Case For Accessible Tourismmentioning

confidence: 99%

Section: The Case For Accessible Tourismmentioning

confidence: 99%

Accessibility to Spa Experiences

Michopoulou

Hilton

2021

ICT Tools and Applications for Accessible Tourism

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“…In Europe and many developed countries, sanctions protecting the rights and freedoms of the disabled have been imposed, attempts have been made to overcome access problems, and an alternative market has been created in tourism for the participation of disabled individuals in tourism activities with social policies, legal measures and disabled-friendly facilities [ 5 ]. The need to see disabled people as a part of society, make the necessary arrangements to enable them to live like other people in society and encourage them to increase their participation in tourism activities has been investigated [ 6 ]. The researchers emphasized the opportunities and obstacles in their studies on the demand of the disabled to participate in tourism and stated that “as the society develops, tourism becomes a necessity rather than a social desire” [ 7 ].…”

Section: Introductionmentioning

confidence: 99%

Determinants of Travel Participation and Experiences of Wheelchair Users Traveling to the Bodrum Region: A Qualitative Study

ozcan

Topcu

Araslı

2021

IJERPH

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Although the number of people with disabilities and types of disability increases day by day, a sufficient point has not been reached regarding accessible tourism. The participation rate of people with disabilities (PWDS) in tourism activities is low, and there is a big gap in the travel and accommodation sector in this regard. Studies of previous scholars have concluded that the accessible tourism market is a significant and profitable area, but determinants of participation to travel and process of travel, such as wheelchair user expectations, are consistently ignored by the tourism industry. The main purpose of this study is to determine the determinants of travel by examining the motivations, expectations, processes and experiences of PWDS using wheelchairs to participate in tourism. Research was performed in Turkey’s Bodrum district; 25 wheelchair users were included in the study. The keywords that emerged in the theoretical framework in light of the answers given to 39 open-ended questions online were coded in the Nvivo program. The results showed that wheelchair users intended to go on vacation but were less motivated to participate due to the lack of travel conditions. Wheelchair travelers argued that a companion was required for an enjoyable holiday that could meet their needs. In addition, the results revealed that the types of wheelchairs used by disabled passengers differ. The disabled stated that the wheelchairs they use in daily life are not suitable for use on the beach, sand or water. Despite the economic, social and technological change opportunities, basic tourism service expectations of PWDS are not met. This research project is a comprehensive study that makes determinations in terms of examining the social status of disabled people in terms of social sciences, examining the place and importance of disabled tourists in the market and eliminating the deficiencies of facilities serving in tourism.

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“…However, all the stakeholders need to be considered. The opinion of PwD on the accessibility conditions at tourist destinations is of vital importance [37,38]. Therefore, control and coordination, communication, clarity of roles and responsibilities, collaboration, and integration between professionals and PwD make up a key framework [39].…”

Section: Introductionmentioning

confidence: 99%

Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies

et al. 2020

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The inclusion of people with disabilities (PwD) in tourism is a phenomenon that encompasses various influencing factors, such as accessibility, which must be reviewed for this process to work correctly. Accessible tourism has advantages for both people with disabilities and everyone else. It provides an opportunity for everyone to enjoy leisure without barriers. However, there are still factors that limit the proper operation of the sector, which require a review and new strategies for its improvement. The objective of this review is to offer a synthesis of those challenges that must be addressed in order to achieve quality accessible tourism, as well as to present the various emerging trends that can represent an important advance for the future of accessible tourism. To this end, a qualitative study review process has been carried out where the different opinions and perceptions of the various actors involved in the accessible tourism sector are considered. A thematic analysis and synthesis of the information was conducted using the “Thematic Synthesis” procedure. The methodological quality of the studies included in the synthesis was also assessed. The studies reviewed show a need to recognize disabled travelers as autonomous and independent people who seek to escape from their daily routine, and who require certain specific supports to facilitate their tourist experience. Accessible tourism is valued as a good market opportunity, but its proper development requires greater staff awareness to promote co-creation in tourism, as well as the support of technological systems to create individualized tourist profiles detailing the needs of each person.

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Accessible tourism experiences: the voice of people with visual disabilities

Cited by 88 publications

References 40 publications

Accessibility to Spa Experiences

Accessibility to Spa Experiences

Determinants of Travel Participation and Experiences of Wheelchair Users Traveling to the Bodrum Region: A Qualitative Study

Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies

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