Abusive Supervision Scale Development in Indonesia

Abstract

Abstract:The purpose of this study was to develop a scale of abusive supervision in Indonesia. The study was conducted with a different context and scale development method from Tepper's (2000) abusive supervision scale. The abusive supervision scale from Tepper (2000) was developed in the U.S., which has a cultural orientation of low power distance. The current study was conducted in Indonesia, which has a high power distance. This study used interview procedures to obtain information about supervisor's abusive behavior, and it was also assessed by experts. The results of this study indicated that abusive supervision was a 3-dimensional construct. There were anger-active abuse (6 items), humiliationactive abuse (4 items), and passive abuse (15 items). These scales have internal reliabilities of 0.947, 0.922, and 0.845, in sequence.Abstrak: Studi ini bertujuan untuk mengembangkan skala abusive supervision di Indonesia. Studi ini dilakukan pada konteks dan metode pengembangan skala yang berbeda dari skala abusive supervision milik Tepper (2000). Tepper (2000) mengembangkan skalanya di US., yang masyarakatnya secara umum memiliki budaya jarak kekuasaan rendah. Studi ini dilakukan di Indonesia yang memiliki budaya jarak kekuasaan tinggi. Studi ini menggunakan wawancara untuk menghasilkan informasi mengenai perilaku atasan yang abusif. Selanjutnya daftar perilaku tersebut dinilai oleh para pakar. Hasil studi ini mengindikasikan bahwa abusive supervision merupakan konstruk tiga dimensi. Ketiga dimensi tersebut adalah abusif aktif-kemarahan (6 indikator), abusif aktif-penghinaan (4 indikator), dan abusif pasif ( 15 indikator). Skala ini, masing-masing ketiga dimensinya memiliki reliabilitas 0,947; 0,922; and 0,845; secara berurutan.

Two Cooks Spoil the Broth: Destructive Outcomes of Supervisor and Customer Mistreatment in Mediating-Moderating Roles of Anger and Self-Control in an Indonesian Context

“…These practical issues require scholarly attention. The study of superior-subordinate relationships, especially related to superiors’ mistreatment in the high-power distance culture such as Indonesia, is hitherto still limited (Martono et al, 2020 ; Wulani et al, 2014 ). By conceptualizing self-control and anger, this framework explains the boundary conditions of deviant behaviors as well as strategies that can help Indonesian service organizations to improve managerial practice.…”

Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants

“…We measure abusive supervision using 5-item scale developed by Wulani et al (2014). This scale is a more compact version to the previous abusive supervision scale developed by Tepper (2000).…”

Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants

“…We measure abusive supervision using 5-item scale developed by Wulani et al (2014). This scale is a more compact version to the previous abusive supervision scale developed by Tepper (2000).…”

“…It is expected that this research will add interesting findings in the workplace deviant behavior literature, as we will focus on salespeople, who are front-liners of a company. Furthermore, the result will present more knowledge regarding the three constructs seen from the perspective of Indonesian salespeople, which possess high power distance index (Wulani et al, 2014).…”