About the Author Tatyana Varenko. Poetry. Prolog. Life Begins

Varenko, Tetyana; Kryvoruchko, Svitlana

doi:10.34142/astraea.2020.1.1.11

Cited by 2 publications

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“…ділове спілкуванняце процес встановлення і розвитку контактів між людьми, що виникає з потреби їх спільної діяльності. Змістом ділового спілкування є обмін інформацією і досвідом, що передбачає досягнення певної мети і вирішення конкретної проблеми [5].…”

Section: рисunclassified

Особливості Ділового Спілкування При Здійсненні Туристичної Діяльності

Pavlova¹

2023

НТС

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The basis of the success of any activity is not only the product and business components for its implementation, the most important role is played by a comprehensively developed, highly spiritual personality that gives life to any business. One of the main levers for achieving any goal is communication. One of the ways to establish relationships in all spheres of life is communication, during which it is necessary to observe the norms and rules of ethics. In turn, the ethics of business communication involves the establishment of certain communications that lead not only to the exchange of information, but also to understanding and establishing mutually acceptable business relations.In our study, we consider the peculiarities of business communication in tourism. This is due to the fact that tourist activity is one of the profitable, changing and complex types of business, which requires a deep scientific analysis specifically in the direction of communicative features. One of the primary tasks in business activity is the choice of effective ways to establish relationships and exchange information both between the organization and stakeholders, the manager and subordinates, and within the organization itself. Also, the ethics of business communication affects the business reputation not only of each employee, but of the enterprise as a whole.Thanks to the norms, principles and rules of etiquette, it is possible to avoid misunderstandings, disputes and conflicts, which saves time, affects the atmosphere, gives each participant of business relations a sense of peace and encourages new achievements. The purpose of our article is to highlight some features of business communication that are important in tourism activities. To date, this issue has not been given enough attention, which prompts us to raise this important topic in our research to better understand the specifics and increase the effectiveness of achieving certain tasks necessary for the competitiveness of tourism enterprises in the market. The article provides a range of subjects of tourism activity, presents an analysis of the definitions of such concepts as: «communication» and «business communication».The issue of the types and functions of business communication is also revealed, certain features inherent in business communication in tourism activities are given.

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Section: рисunclassified

Особливості Ділового Спілкування При Здійсненні Туристичної Діяльності

Pavlova¹

2023

НТС

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“…Мета статті -розгляд головних аспектів співпраці фахівців з інформаційної справи, які працюють в інформаційних відділах великих підприємств, бізнесових компаній, органів державного управління та місцевого самоврядування, з інформаційними агенціями. 1 Методологія дослідження. Для з'ясування головних аспектів співпраці фахівців з інформаційної справи з інформаційними агенціями та визначення її найбільш поширених видів та специфічних рис використано такі методи: аналізу, описовий, класифікації та узагальнення.…”

Section: головні аспекти співпраці фахівців з інформаційної справи з ...unclassified

Головні Аспекти Співпраці Фахівців З Інформаційної Справи З Інформаційними Агенціями

Berezenko¹,

Ivanets²

2022

SRSC

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The purpose of the article is to consider the main aspects of cooperation of information specialists working in the information departments of large enterprises, business companies, public administration and local government, with news agencies.Research methodology. The following methods were used to clarify the main aspects of the cooperation of information specialists with news agencies and to determine its most common types and specific features: analysis, descriptive, classifications and generalizations.Results. The article focuses on the main aspects of cooperation of information specialists working in the information departments of large enterprises, business companies, public administration and local government, with news agencies. According to the results of the study, the main aspects of cooperation of information specialists working in the information departments of large enterprises, business companies, public administration and local government with news agencies are: meeting the current information needs of modern society, especially the information process in modern conditions of development of information and communication technologies and information and communication culture of subjects of information relations.The concepts of information process, information need and information culture are revealed and their significance for information and communication activities of information departments of enterprises, organizations, institutions and news agencies is substantiated.Emphasis is placed on the fact that the formation of the so-called «agenda» by news agencies, ranking news, the ability to receive comments from reputable experts, online versions of news, the convenience of organizing their sites – all this affects the choice of news agencies by users. their role and importance in the development of information processes and the rating of use.Novelty. The scientific novelty of the study is to identify the main aspects of information and communication activities of information and communication specialists in the context of their cooperation with modern news agencies as the main sources of current news information.Practical significance. The practical significance of the research results lies in the possibility of their use in the preparation of educational programs on information and communication activities, training of specialists in the field of information and in the development of training and research courses on this issue.Key words: information, information activity, information agency, information culture, information process, communication.

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About the Author Tatyana Varenko. Poetry. Prolog. Life Begins

Cited by 2 publications

References 0 publications

Особливості Ділового Спілкування При Здійсненні Туристичної Діяльності

Особливості Ділового Спілкування При Здійсненні Туристичної Діяльності

Головні Аспекти Співпраці Фахівців З Інформаційної Справи З Інформаційними Агенціями

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