A typology of designs for social research in the built environment

Toit, Jacques du; Mouton, Johann

doi:10.1080/13645579.2012.657013

Cited by 33 publications

(12 citation statements)

References 31 publications

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“…The supply chain in the retail industry is unique as compared to other industries, demanded a qualitative research method. As suggested by Du Toit and Mouton (2013), interviewing supply chain managers is considered to be most effective method for assessing needs of the stakeholders. The interviewees were selected from the state of East coast region of Malaysia, Pahang.…”

Section: Resultsmentioning

confidence: 99%

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

Panigrahi

Kar

Fen

et al. 2018

Global Business Review

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This study aims to identify critical factors for developing a successful reverse logistics strategic framework that could guide the managers for improving customer satisfaction and managing retail returns. Qualitative interviews were performed with logistics manager in retail industry to develop successful reverse logistics strategic framework with critical factors. A problem-driven content analysis methodology was also conducted reviewing previous studies published from 2008 through 2015 to determine the key factors that affect reverse logistics decisions of managers towards successful reverse logistics management. This study provided new insight on reverse logistics as an important strategic initiative for the retailers to gain customer satisfaction, competitive advantage and cost effectiveness. A reverse logistics framework that is developed in this article will be able to add value to supply chain and logistics studies. Reverse flow driven by motivation is an important implication for managers to manage logistics activities. Managers must emphasize on potential corporate benefits to reduce costs and add customer value.

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Section: Resultsmentioning

confidence: 99%

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

Panigrahi

Kar

Fen

et al. 2018

Global Business Review

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“…The objective is to let the experts select the relevant factors based on their own experience and categorize them under strategic, tactical and operational FM functions that could be used in the second stage of the research. This approach is justified because it takes on an exploratory and rigorous examination of real-life contexts and the facilities managers could relate these factors to their own experiences (Du Toit and Mouton, 2013). For the interviewees to respond to questions freely and discuss the applicability of these factors, the study adopted a semi-structured interview approach that has been suggested by Mitra and Tan (2012).…”

Section: Methodsmentioning

confidence: 99%

Provision of facilities management services in Sri Lankan commercial organisations

Perera

Ahamed

Rameezdeen

et al. 2016

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Purpose The purpose of this paper is to explore sourcing strategies for facilities management services using core-competency theory of outsourcing. The aim is to develop a screening framework for deciding the suitability of outsourcing versus in-house delivery for these services based on three levels of managerial functions prevalent in a typical commercial organization. Design/methodology/approach A questionnaire survey was administered for facilities managers in Sri Lanka to investigate the relative importance of these managerial functions for facilities management services and obtain their opinions on the best delivery mode. The managerial functions were derived from a literature review and verified using three semi-structured interviews prior to the questionnaire survey design. Findings The findings showed that facilities management services that are aligned to strategic functions are suitable for in-house delivery, while those that are aligned to tactical and operational functions for outsourcing. Research limitations/implications Further studies should be conducted and extended to other types of organizations beyond commercial ones. Secondly, the quantitative study employed a smaller sample (n = 40), and the survey items were based on the review of literature which was verified using a very small number of interviews (n = 3). Practical implications The proposed framework can be utilized when choosing the best facilities management approach for commercial organizations in developing countries such as Sri Lanka. Originality/value This study contributes to the body of knowledge on the subject of facilities management by exploring the context in Sri Lankan which has not previously been done.

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“…Occupational Safety and Health (OSH), ergonomics, built environment, and STS are all research fields which have been said to take an overly pragmatic approach to research (Dekker et al, 2012;du Toit and Mouton, 2012;Shannon et al, 1999;Waterson et al, 2015).…”

Section: Methodsmentioning

confidence: 99%

Beyond ConCA: Rethinking causality and construction accidents

2018

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The construction industry takes an orthodox approach to safety: Finding root causes, quantifying risk, and often blaming frontline workers. However, safety has reached a plateau and the limitations of this approach are starting to be acknowledged. A sociotechnical systems approach (as applied in the ConCA model) presents new opportunities to understand accident causation by linking immediate accident circumstances with the distal shaping and originating influences. 32 construction safety managers, consultants, and experts contributed their views regarding the hazards of construction (both human and physical) and the difficulties managing these. The findings provide an insight into the work of construction safety managers and their decision making which is influenced by industry-wide pressures and worker attributes over physical hazards. Construction suffers from a wide range of pressures; a combination of both top-down, from the client, and bottom-up challenges from the workforce it attracts. The original ConCA model has been revised to reflect the findings. By applying systems thinking, the relationships between negative perceptions of workers' risk-taking and these challenges can be crystallised. The results support integrating safety into primary activities to increase engagement, learning legacies to transfer knowledge between projects, multi-disciplinary teams to raise risk awareness, empowerment to combat their feelings of dissatisfaction and disloyalty, and collaboration in risk management to incorporate workers' expertise and ensure they feel valued.

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A typology of designs for social research in the built environment

Cited by 33 publications

References 31 publications

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

Provision of facilities management services in Sri Lankan commercial organisations

Beyond ConCA: Rethinking causality and construction accidents

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