A Systematic Study of Change Management during CMMI Implementation: A Modified Activity Theory Perspective

Abstract

■This study proposed a modified activity theory framework, complemented by a dynamic time axis, to analyze each organizational change stage of a two-phase capability maturity model integration (CMMI) maturity level adoption case. The study revealed the following results: At the planning stage, the involvement of senior executives determined the positive attitude toward change. At the getting started stage, employees' clear recognition of change objectives determined the change effectiveness. At the letting go stage, department heads got involved, understood, and provided both support and mediating activities to achieve the actual benefits. At the completion stage, performance was used as a measurement tool to help internalize the change into new capabilities.

Does CMMI Implementation affect the Performance of the Firm? An Evaluation from a Dynamic Capabilities Approach

“…This kind of changes may carry economic losses in the company in the short term (Mellert et al, 2015). This is also the case when implementing CMMI (Shih et al, 2013). This statement has been validated by our empirical study; however, we do not consider six year is a short time period.…”

“…In a practical way, Shih et al, 2013 study the implementation of CMMI in an organization, noting that in a first step this change has negative effects on the firm performance.…”

Approaches to Software Process Improvement: A State-of-the-Art Review

“…Research reveals that the efforts exerted to develop these standards and models help in the production of high-quality software. They can also increase productivity and reduce both time and costs [36]- [38]. Unfortunately, these advances have not been matched by any similar advances in the adoption of the standards and models [39], [41], [42].…”

Human Factor Dimensions and Workplace Climate of Food and Beverage Firms in Lagos State, Nigeria: An Empirical Paper

“…Çelik and Ozsoy (2016) assert that human factor is the psychological process and involvement of the people in organisational activities. In order for the organisation to remain sustainable in the face of competition; It, therefore, impact people's interest, emotions, values, beliefs, reactions and interactions among the employees in the organisation to work together as a team in order to achieve organisational goal (Chia, 2014;Shih, Shaw, Fu, & Cheng, 2013).…”