A Study on Perceived Risk in Online Shopping of Youth in Pune: A Factor Analysis

Dange, Ujwala; Kumar, Vinay

doi:10.2139/ssrn.2518293

Cited by 8 publications

(3 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Instead, consumers will be concerned about the credit card payment because they need to enter their own credit card number and password on the website. In sum, those who believe that online transactions are susceptible to frauds and thus not secure are less likely to purchase online (V. Kumar & Dange, 2014;Nepomuceno et al, 2014). Table 4 shows the privacy concern prevent respondents form buying products online.…”

Section: Analysis and Resultsmentioning

confidence: 99%

Why Consumers are Hesitant to Shop Online: The Major Concerns towards Online Shopping

Aziz¹,

Wahid²

2018

IJARBSS

View full text Add to dashboard Cite

Online purchases have become a new trend of shopping among university students in today's Industrial Revolution 4.0. But, not all university students are open to shop online. Therefore, this study aims to explore the major concerns towards online shopping that stops non-online shoppers to purchase online. The study aims to provide the needed information to understand the barriers for university students to shop online. A total number of 154 valid surveys were collected in local universities using convenience sampling. Statistical procedures of descriptive was used to analyze the collected data. The main findings of this study are that non-online shoppers are unlikely to buy online because they prefer to shop traditionally and self-assess the quality of the goods before they buy. This study also discusses the implications of the study to practitioners in which the traditional sellers should provide the comfortable shopping environment, improve the behavior and skills of salespeople, and offer after-sale services to their customers to remain competitive with online vendors.

show abstract

Section: Analysis and Resultsmentioning

confidence: 99%

Why Consumers are Hesitant to Shop Online: The Major Concerns towards Online Shopping

Aziz¹,

Wahid²

2018

IJARBSS

View full text Add to dashboard Cite

show abstract

“…These concerns included payment security, the possibility of their credit card number being stolen, and personal privacy. Therefore, individuals who believe online transactions are prone to fraud and are therefore not secure are less likely to purchase online (Kumar & Dange, 2014).…”

Section: Pearson Correlation Analysismentioning

confidence: 99%

Safety Assurance Behaviour on Online Purchase among Orang Asli (Indigenous People) in Malaysia

Hanapi,

Muhammad Arif

2023

IJARBSS

View full text Add to dashboard Cite

Technology has transformed the shopping experience for consumers, and Malaysia's high Internet penetration rate has fueled the rapid expansion of the local online shopping market in recent years. In addition to the convenience of online shopping, it also presents a new frontier for consumer complaints and complex consumer protection issues. The purpose of this study was to investigate the indigenous consumer's (Orang Asli) online purchase safety assurance behaviour in Bera, Malaysia. The data were collected through a self-administered questionnaire distributed among 150 respondents, following which statistical analysis was performed inclusive of descriptive analysis and Pearson's correlation. The outcome revealed that awareness, worry and media of consumer education pose a positive and significant relationship with safety assurance behaviour, whereby worry was denoted as the highest correctional variable. The findings of this study are beneficial for the government to educate consumers, especially among Orang Asli, regarding safety assurance behaviour in online purchases.

show abstract

“…Sahney, Ghosh, and Shrivastava (2013) also suggested the POD mode of payment a common preference among online shoppers in developing countries. Kumar and Dange (2014) highlighted that COD mode of payment is prevalent among the Indian population and about two‐third of Indians select this mode of payment for online shopping. Al‐Debei et al (2015) opined that adopting COD mechanism in Jordan was found to be effective and successful in raising the level of trust and attitude toward online shopping.…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

An empirical investigation of pay‐on‐delivery mode of payment and social media constructs as predictors of online purchase intentions

Tandon

Sakshi

2020

J Public Affairs

View full text Add to dashboard Cite

The present research study has examined social media constructs, pay‐on‐delivery (POD) mode of payment, and its relationship with purchase intentions while making online purchases. The data were collected through an online as well as an offline survey from respondents in North Indian states. An online survey questionnaire link was shared on different social media platforms and social networking sites. A total of 385 responses were received, of which 354 responses were considered for the study. Results revealed that ratings and reviews and recommendations and referrals are significant social media constructs. Social media constructs had a positive association with trust. Furthermore, the POD mode of payment also emerged as a strong and significant antecedent of trust which in turn leads to an increase in purchase intentions. The present study contributes to the literature by analyzing the impact of the POD mode of payment and social media constructs on trust. There is sparse research on the impact of payment mechanisms in generating trust toward online shopping a gap which the study has tried to fill up.

show abstract

A Study on Perceived Risk in Online Shopping of Youth in Pune: A Factor Analysis

Cited by 8 publications

References 17 publications

Why Consumers are Hesitant to Shop Online: The Major Concerns towards Online Shopping

Why Consumers are Hesitant to Shop Online: The Major Concerns towards Online Shopping

Safety Assurance Behaviour on Online Purchase among Orang Asli (Indigenous People) in Malaysia

An empirical investigation of pay‐on‐delivery mode of payment and social media constructs as predictors of online purchase intentions

Contact Info

Product

Resources

About