An empirical investigation of pay‐on‐delivery mode of payment and social media constructs as predictors of online purchase intentions

Abstract

The present research study has examined social media constructs, pay‐on‐delivery (POD) mode of payment, and its relationship with purchase intentions while making online purchases. The data were collected through an online as well as an offline survey from respondents in North Indian states. An online survey questionnaire link was shared on different social media platforms and social networking sites. A total of 385 responses were received, of which 354 responses were considered for the study. Results revealed that ratings and reviews and recommendations and referrals are significant social media constructs. Social media constructs had a positive association with trust. Furthermore, the POD mode of payment also emerged as a strong and significant antecedent of trust which in turn leads to an increase in purchase intentions. The present study contributes to the literature by analyzing the impact of the POD mode of payment and social media constructs on trust. There is sparse research on the impact of payment mechanisms in generating trust toward online shopping a gap which the study has tried to fill up.

Barriers to Adoption of e-Vehicles in India: A Literature Review and Prospects for Sustainability

“…Digalwar and Giridhar (28) emphasized upon lack of community cognizance, negligible assurance by government, and financial constraints as vital impediments to the development of car market in India. Limited and deficient rechargeable infrastructure pose another challenge in adoption of an eVehicle in India (29,41,42,43). In a white paper entitled, "EV-Ready India Part I: Value Chain Analysis of State EV policies" compiled by "World Economic Forum (30) in a study in collaboration with Ola Mobility Institute suggested a prerequisite to frame suitable promotional policies along with financial support frameworks.…”

“…Though strongly recommended worldwide for reducing greenhouse gas emissions, eVehicle adoption is very slow in-spite due to presence of bottlenecks which prohibit its entry. Existing studies related to barriers though cover multidimensional constructs, but extensive research to identify and validate impediments is still much needed (40)(41)(42)(43)47). This research study builds up a conceptual base and improves our understanding of different barriers and their dependence on policy and decision making.…”