A Study of Construction Claim Management Problems in Malaysia

Bakhary, Nor Azmi; Adnan, Hamimah; Ibrahim, Abu Bakar

doi:10.1016/s2212-5671(15)00327-5

Cited by 56 publications

(54 citation statements)

References 8 publications

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“…They are categorized according to the three quality management processes of a project defined by PMI. (Gonzáles, Solís, & Alcudia, 2010), (Peña, Noll, & López, 2011), (Chileshe & Yirenkyi-Fianco,2011), (Pavez, 2012), (Ruqaishi & Bashir, 2013), (Bakhary et al, 2015), (Alsuliman, 2019) P2 Incompatibility between planes of different specialties (Risner, 2010), (Bramble & Callahan, 2011), (Dutdyev et al, 2013) P3 Low level of detail and low accuracy (Peña, Noll, & López, 2011), (Marzouk et al ,2013), (El-Khalek et al, 2018), (Alsuliman, 2019) P4 Poorly defined responsibilities and roles (Bramble & Callahan, 2011), (Henon, 2015), (Bakhary et al, 2015) P5 Poorly defined administrative bases and/or documents (Shane et al, 2009), (Henon, 2015), (Bakhary et al, 2015), (Alsuliman, 2019) P6 Ignorance of rights of project participants (Henon, 2015) P7 Lack of formality during contract administration (Mortaleb & Kishk, 2010), (Peña, Noll, & López, 2011), (Bramble & Callahan, 2011), (Dutdyev et al, 2013), (Marzouk et al ,2013), (Ruqaishi & Bashir, 2013), (Amoatey et al, 2015), (El-Khalek et al, 2018) P8 No master plan, resulting in insufficient overall planning (Henon, 2015) MANAGING QUALITY…”

Section: Problems Associated With Quality and Its Inspection In Constmentioning

confidence: 99%

“…Excessive rotation of design and construction project groups (Rounds & Chi, 1985), (Mezher & Tawil,1998) G2 Lack of comprehensive standards for quality evaluation and control (Chan & Choi, 2015) G3 Differences in criteria between design performers and field construction personnel (Pavez, 2012), (Kazaz et al, 2012), (Ruqaishi & Bashir, 2013), (Bakhary et al, 2015) G4 Methodologies with low feedback (Othman, 2011), (Chileshe & Yirenkyi-Fianco,2011), Amoatey et al, 2015) QUALITY CONTROL…”

Section: G1mentioning

confidence: 99%

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Problemas en la gestión de calidad e inspección técnica de obra: un estudio aplicado al contexto chileno

2019

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Section: Problems Associated With Quality and Its Inspection In Constmentioning

confidence: 99%

Section: G1mentioning

confidence: 99%

Problemas en la gestión de calidad e inspección técnica de obra: un estudio aplicado al contexto chileno

2019

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“…Burati et al (1992), stressed that rework costs are a significant portion of total costs. In addition, Bakhary et al (2015) found that design changes being introduced at the post-tender stage is the main reason for claims, whileYap et al 2017found that an indirect effects of design changes and rework are a notable delay and disruption as well as unneccasry claim and dispute.…”

Section: Impact Of Design Changes On Project Performancementioning

confidence: 99%

Impact of Design Changes in Construction Project

Muhamad¹,

Mohammad²

2018

MySE

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Design changes in construction projects are always going to happen and cannot be avoided. Design changes are the primary contributor to disruption of time and cost performance of construction projects. Previous research in this domain lacks of detail studies on systematic review on the existing literature. This paper reviewed literature published in peer-reviewed journals and conference proceedings in the construction management field and had emailed several questions to the expert in construction industry. The objectives were to recognize the causes and impacts of design changes on project performance and to provide insights for future studies in Malaysian context. The findings indicate that design changes originate mainly from the owner side are identified as important causing factors to time overruns and cost overruns. This paper proposes framework for the management of design changes in construction projects.

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“…In addition, it is confirmed by Malaysian Economic Transformation Program. 15,16 Aforementioned issues and huge amounts of money and time to avert dispute problems and risk of litigation encourage the researchers to develop more efficient ways of resolving disputes.…”

Section: Introductionmentioning

confidence: 99%

Building information modeling in construction conflict management

Charehzehi

Chai

Yusof

et al. 2017

International Journal of Engineering Business Management

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Dispute is recognized as critical cause of deficiency and low performance in construction projects. Plenty of studies have been done in construction dispute management recently; however, there are no studies on construction dispute elimination. This study aims to propose a building information modeling (BIM) approach to control conflict causes before the occurrence of dispute. BIM is one of the latest platforms that promote a high level of collaboration, information sharing, and coordination where its implementation ranges from project initialization to completion stage. The circumstances associating with BIM technology can be utilized to explore the possibilities in conflict and dispute resolution system. Questionnaire surveys are used to collect the primary data. Analytical hierarchy process (AHP) and multi attribute utility technique (MAUT) are adopted to develop an algorithm and a decision-making framework to manage and resolve the potential conflict causes, particularly for the Malaysian construction industry. Data analysis emerged that five critical conflict factors in Malaysian construction industry are insufficient monitoring of CPM scheduling and updates requirements; failures to understand and correctly bid or price the works; delay in running bill payment; inadequate contractors' management, supervision, and coordination; and error and omission in design that are originated from time, cost, quality, and documentation. Further analysis to prioritize BIM functions in construction conflict management has been done by the combination of AHP and MAUT results. Consequently, it is affirmed that clash detection and cost estimating, 4D scheduling, 3D visualization and structure analysis as BIM functions obtained the highest score to control conflicting factors.

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A Study of Construction Claim Management Problems in Malaysia

Cited by 56 publications

References 8 publications

Problemas en la gestión de calidad e inspección técnica de obra: un estudio aplicado al contexto chileno

Problemas en la gestión de calidad e inspección técnica de obra: un estudio aplicado al contexto chileno

Impact of Design Changes in Construction Project

Building information modeling in construction conflict management

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