A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organisations

Abstract

PurposeThe purpose of this work was to construct a new E-commerce innovation and adoption model that takes into account various stages of e-commerce adoption (interactive, non-interactive and stabilised) and covers technological, organisational and environmental factors. This was tested using data collected from manufacturing and service companies in Saudi Arabia to reveal inhibitors and catalysts for E-commerce adoption. Design/methodology/approachThis study uses new data from surveys from 202 companies and then uses exploratory factor analysis and structural equation modelling for analyses. FindingsThis study shows that the new Stage Oriented Model (SOM) is valid and can reveal specific detailed nuances of E-commerce adoption within a particular setting. Surprising results show that Saudi Arabia is not so very different to developed Western countries in respect to E-commerce adoption. However there are some important differences which are discussed in detail. Research limitations/implicationsA new stage oriented model (SOM) for e-commerce adoption is provided which may be used by other IS adoption researchers. Practical implicationsManagers responsible for the adoption of E-commerce in SA, the Middle East and beyond can learn from these findings to speed up adoption rates and make E-commerce more effective. Social implicationsThis work may help spread E-commerce use throughout Saudi Arabia, the Middle East and to other developing nations. Originality/valueThe results add to the extremely limited number of empirical studies that has been conducted to investigate E-commerce adoption in the context of Arabic countries.

Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals

“…The construct refers to the availability of a supportive environment and adequate resources provided by an organisation’s top management for adopting/ using HRIS in the organisation. “Centralisation” is measured using 4 items scale adapted from Zmud [ 35 ], Dembla, Palvia et al [ 37 ] and Al-Somali, Gholami et al [ 70 ]. The construct refers to the degree to which decision making power is given to the top level managers.…”

“…The construct refers to the degree to which decision making power is given to the top level managers. “Formalisation” construct is assessed via 4 items scale adapted from Grover [ 44 ], Dembla, Palvia et al [ 37 ] and Al-Somali, Gholami et al [ 70 ]. The construct denotes the presence of written rules, procedures and documents for performing organisational activities.…”

El rol de la gerencia en la adopción del comercio electrónico: El caso de las mipymes costarricenses

“…El compromiso de la gerencia actúa como una fuerza catalizadora en el proceso de adopción tecnológica, ya que con su trabajo disminuye la necesidad de recursos -en especial financieros−, de lo contrario tendría que asignar mayores recursos para compensar el trabajo de las otras personas que le colaboran (Al-Somali et al, 2015).…”

Multi-Layered Model of E-Logistic

“…As e-commerce progressed, B2C is considered to be as one of the most important approaches of businesses to improve their own competitive advantages. E-commerce adoption in developing countries such as the Middle East is more complex due to challenges such as insufficient regulatory environments and inadequate infrastructure; and so there is a particular need to study less developed countries (Al-Somali, Gholami, & Clegg, 2015). This is turn is increasing the bad experience of e-commerce to residents of such countries and is worsening the problem.…”