“…Meanwhile, more phenomena and areas of investigation are recognizing the intergroup dimension: small group processes (Hogg & Tindale, 2005), organizational processes (Gardner, Paulsen, Gallois, Callan, & Monaghan, 2001), the mass media (Harwood, 1999;Reid, Giles, & Abrams, 2004), and the internet (Postmes & Baym, 2005). The social identity perspective has been an enormously fertile platform for understanding these processes, and many others besides, including intergroup miscommunication (Giles, Gallois, & Petronio, 1998).…”