Abstract:Due to the growing academic and practitioner interest in the field of outsourcing, there is a need to do a comprehensive assessment and synthesis of research activities to date. This article addresses this need and examines the academic literature on information systems outsourcing and business process outsourcing using a paradigmatic and methodological lens. The objective of this article is fourfold. Firstly, it examines the status of outsourcing research from 1995 to 2005 in eight leading academic journals, … Show more
“…A contract can help both parties to fulfil their obligations by incorporating clauses to deal with uncertainties and disputes (Alpar andSaharia 1995, Osei-Bryson andNgwenyama 2006). Although Mcfarlan and Nolan (1995) mention that the contract is one of the most important parts in the outsourcing venture, there has been a dearth of research that has examined the concept from this specific perspective Qureshi 2006, Yadav andGupta 2008). Much of the empirical research has endeavoured to assess the impact of outsourcing at the whole-of-organisation level, employing either organisations or managers from organisations as unit of analysis (Dibbern et al 2004).…”
Section: Outsourcing Arrangement As a 'Contract'mentioning
Although outsourcing of organisational functions has become a popular practice amongst organisations, the literature provides a myopic and simplistic view of the phenomenon by focusing on either single functions or taking monadic views of a single party. The design of our study overcomes these weaknesses by including the following features: a range of organisational functions were included; the unit of analysis was the outsourcing contract; the level of analysis was at the dyadic level where both service providers and receivers presented their views and the approach was a qualitative one. In practice, this involved interviews with managers in service receiving and providing organisations that were in charge of 10 separate outsourcing arrangements. Using agency theory as a theoretical anchor, we contribute to the outsourcing debate by highlighting its complexity and areas of convergence and divergence between service receivers and providers, thereby suggesting a contingent approach towards implementation of outsourcing arrangements.
“…A contract can help both parties to fulfil their obligations by incorporating clauses to deal with uncertainties and disputes (Alpar andSaharia 1995, Osei-Bryson andNgwenyama 2006). Although Mcfarlan and Nolan (1995) mention that the contract is one of the most important parts in the outsourcing venture, there has been a dearth of research that has examined the concept from this specific perspective Qureshi 2006, Yadav andGupta 2008). Much of the empirical research has endeavoured to assess the impact of outsourcing at the whole-of-organisation level, employing either organisations or managers from organisations as unit of analysis (Dibbern et al 2004).…”
Section: Outsourcing Arrangement As a 'Contract'mentioning
Although outsourcing of organisational functions has become a popular practice amongst organisations, the literature provides a myopic and simplistic view of the phenomenon by focusing on either single functions or taking monadic views of a single party. The design of our study overcomes these weaknesses by including the following features: a range of organisational functions were included; the unit of analysis was the outsourcing contract; the level of analysis was at the dyadic level where both service providers and receivers presented their views and the approach was a qualitative one. In practice, this involved interviews with managers in service receiving and providing organisations that were in charge of 10 separate outsourcing arrangements. Using agency theory as a theoretical anchor, we contribute to the outsourcing debate by highlighting its complexity and areas of convergence and divergence between service receivers and providers, thereby suggesting a contingent approach towards implementation of outsourcing arrangements.
“…The development of science can be seen as a sequence of revisions of hypothetical statements (Sachan and Datta, 2005 (ii) Paradigmatic shift review For the purpose of paradigmatic shift analysis, we have used the operations research paradigm framework adapted from Meredith et al (1989) shown in Table II. This framework has been used by various researchers in the operations management area (like Meredith et al, 1989;Sachan and Datta, 2005) and Information systems area (like Yadav and Gupta, 2008). This framework serves as a comprehensive analytic tool in a two-dimensional format to analyze the research paradigms.…”
Section: Researches In Corporate Social Responsibility: a Reviewmentioning
confidence: 99%
“…For the purpose of methodological review (Yadav and Gupta, 2008) nature and types of articles; research design and approach; nature of research design; sources and nature of data; data testing and data analysis techniques etc. of the selected articles have been studied.…”
Section: B Research Parameters For Reviewmentioning
confidence: 99%
“…Certainly, there are possibilities that certain research could use both quantitative and qualitative methods in different stages of the study. On such occasions, they are categorized as a mixed research method (Yadav and Gupta, 2008).…”
Section: B Research Parameters For Reviewmentioning
corporate social responsibility (CSR), corporate social performance, methodological review, literature review, research paradigms, paradigm shifts, M14, N01,
“…The 32 empirical studies were analyzed to understand the industry focus that was considered by the researchers, and Table 5 Meredith et al (1989) provided a comprehensive framework ( Figure 1 ) to analyze the research paradigm that has been used in various disciplines such as operations management ( Sachan and Datta, 2005 ), information systems ( Yadav and Gupta, 2008 ). The framework is built around two axesRational -Existential and Natural -Artifi cial .…”
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