A new framework for performance evaluation system using strategy map: A case study of Islamic Azad University of Semnan

Human resources are considered as one of the key components of any organization to reach its objectives. Human resources help organization performance doing organizational duties and making employees’ improvement. Because of this, employee performance appraisal has changed to one of the most important issues for top managers. Performance appraisal is necessary to select useful strategies for increasing productivity of human resource management along with productivity of employee to get strategic targets. In this study, we extract effective factors on increasing of employee performance and subsequently, present some suggestions to managers of academic organizations. The study was performed on some employees who worked for Islamic Azad University in 2013. Cronbach alpha was equal to 99.4% for employee performance appraisal, which confirmed the overall survey. To recognize key factors we used path analysis technique too. The results of the study revealed that in this school, employee performance in practical field was higher than expected, but in terms of operational and behavioral fields, they were in the middle stage

Section: Introductionmentioning

confidence: 99%

An investigation on effective factors influencing employee performance: A case study

Alavi¹,

Abdi²,

Mazuchi³

et al. 2013

“…Finally, KM practices only impacted learning and growth among dimensions of BSC, significantly. Mozaffari et al (2013) in a comprehensive investigation measured the performance of Islamic Azad University of Semnan by the utilization of strategy map as a prominent part of BSC. Darvish et al (2012) evaluated the effect of human resource competencies on productivity by considering different issues such as various competencies associated with human resources, how it was possible to persuade and strengthen such competencies in organizations and whether human resource competencies could impact organizational productivity or not.…”

Section: Introductionmentioning

confidence: 99%

Strategic planning and performance measurement using balanced scorecard: A case study of Iran Kaolin and Barite company

Danaei¹,

Omidifard²

2013

This paper presents an empirical investigation to measure the performance of a mining firm in province of Semnan, Iran based on balanced scorecard (BSC). The proposed study investigates the present status of the case study in terms of four BSC perspectives including internal process, learning and growth, customer and financial figures. The firm uses BSC for one year and after that, we compared the performance of the firm prior and after BSC implementation. The preliminary results indicate that the firm was able to make a 30% improvement on its performance after one-year implementation of BSC. In other words, the firm was able to make 59% improvement on learning and growth, 33% growth on internal process, 32% growth on customer and 21% improvement on financial figures.

“…They reported that KM practices could influence on the overall performance. Mozaffari et al (2013) in a comprehensive investigation measured the performance of Islamic Azad University of Semnan by the utilization of strategy map as a prominent part of BSC. Darvish et al (2012) performed an investigation on the effect of human resource competencies on productivity by considering different issues such as different competencies associated with human resources, how it was possible to persuade and strengthen such competencies in organizations and whether human resource competencies could impact organizational productivity or not.…”

Section: Introductionmentioning

confidence: 99%

Ranking critical success factor in chaos management using BSC and AHP method

Asil¹,

Shahraki²,

Shahgholian³

2013

Managing an organization under chaos and uncertainty is often a concern of academic society. These days, we may face unpleasant natural, economical or even political incidents where mangers need to handle them, properly. This paper presents an empirical survey to investigate on an electromotor maker when it faces different chaos. The proposed study uses balanced scorecard in terms of four different perspectives including internal process, learning and growth, customer and financial performances. For each perspective, the proposed study uses analytical hierarchy process to rank different sub-criteria. Based on the results of our survey profit margin is the most important item followed by profit capability and brand name while productivity and sales force performance were the least important items.