A method for remote and semi-automatic usability evaluation of web-based applications through users behavior analysis

Vargas, Ariel; Weffers, Harold; Rocha, Heloísa Vieira da

doi:10.1145/1931344.1931363

Cited by 16 publications

(12 citation statements)

References 11 publications

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“…The analysis of the data was executed following the activities described in the WebHint method [12] [13].…”

Section: Discussionmentioning

confidence: 99%

“…In the second study, we had 17 users participating of the study as volunteers. The usability studies were carried out following the steps described in the WebHint method [12] [13]. The method consists of three main activities: Task Definition, User Interaction Capture and Data Analysis, as described bellow.…”

Section: Usability Studiesmentioning

confidence: 99%

“…To deal with the difficulties mentioned above, the WebHint method was proposed in [12] for Web usability analysis. The method is based on remote and automatic capture of user events [2] and on the analysis of these events in order to discover patterns of usage.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Discovering and analyzing patterns of usage to detect usability problems in web applications

Vargas

Weffers

Rocha

2011

2011 11th International Conference on Intelligent Systems Design and Applications

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In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.

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“…The analysis of the data was executed following the activities described in the WebHint method [12] [13].…”

Section: Discussionmentioning

confidence: 99%

Section: Usability Studiesmentioning

confidence: 99%

See 1 more Smart Citation

Discovering and analyzing patterns of usage to detect usability problems in web applications

Vargas

Weffers

Rocha

2011

2011 11th International Conference on Intelligent Systems Design and Applications

Self Cite

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“…Examples are WebHint [17], WebRemUsine [18,19], and ReModEl [20]. With respect to Ivory and Hearst [16], these methods belong to the groups capture and analysis.…”

Section: Related Workmentioning

confidence: 99%

Usage-Based Automatic Detection of Usability Smells

Harms

Grabowski

2014

Human-Centered Software Engineering

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Abstract. With an increasing number of supported devices, usability evaluation of websites becomes a laborious task. Therefore, usability evaluation should be automated as far as possible. In this paper, we present a summative method for automated usability evaluation of websites. The approach records user actions and transforms them into task trees. The task trees are then checked for usability smells to identify potential usability issues. The approach was applied in two case studies and shows promising results in the identification of four types of usability smells.

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“…The use of proxies to get the same information as Web server logs has been exploited in terms of showing paths and measuring timings at each Web page [5]. There have been visualization approaches that gave easily understandable insight into the users' behaviour performing a series of task [4], as well as methods that avoid predefining the users' interaction by letting them interact freely to then isolate the tasks to be evaluated from the data [12]. As we stated before, both approaches are biased as they only give insight into the use of those predefined task models.…”

Section: Related Literaturementioning

confidence: 99%

Understanding users in the wild

Apaolaza

Harper

Jay

2013

Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility

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Laboratory studies are a well established practice that present disadvantages in terms of data collection. One of these disadvantages is that laboratories are controlled environments that do not account for unpredicted factors from the real world. Laboratory studies are also obtrusive and therefore possibly biased. The Human-Computer Interaction (HCI) community has acknowledged these problems and has started exploring in-situ observation techniques. These observation techniques allow for bigger participant pools and their environments can conform to the real world. Such real-world observations are particularly important to the accessibility community who has coined the concept accessibility-in-use to differentiate real world from laboratory studies. Realworld observations provide low-level interaction data therefore making a bottom-up analysis possible. This way behaviours emerge from the obtained data instead of looking for predefined models. Some in-situ techniques employ Web logs in which the data is too coarse to infer meaningful user interaction. In some other cases an exhaustive manual modification is required to capture interaction data from a Web application. We describe a tool which is easily deployable in any Web application and captures longitudinal interaction data unobtrusively. It enables the observation of accessibility-in-use and guides the detection of emerging tasks.

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A method for remote and semi-automatic usability evaluation of web-based applications through users behavior analysis

Cited by 16 publications

References 11 publications

Discovering and analyzing patterns of usage to detect usability problems in web applications

Discovering and analyzing patterns of usage to detect usability problems in web applications

Usage-Based Automatic Detection of Usability Smells

Understanding users in the wild

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