A Literature Review on Business Process Management, Business Process Reengineering, and Business Process Innovation

Abstract

Business process management (BPM), business process reengineering (BPR), and business process innovation (BPI) have been the primary strategies adopted by several organizations to manage their business successfully along with IT. In the last few years, the concept of BPM, BPR, and BPI has been a hot topic among the IS community, which is evident in the degree of literatures devoted to it. Due to the dynamic nature of this research area, this paper aims to add knowledge to the existing ones by answering (1) what is the current level of development on BPM, BPR, and BPI within AIS basket of top journals and Science Direct database? and (2) what are the potential future research directions on BPM, BPR, and BPI?. A total of 55 articles from the AIS basket of top journals and 61 articles from the Science Direct database are analyzed based on the year of publications, AIS geographical regions, approaches adopted by the author/s, components of BPM areas and industrial application covered, and potential future research directions are discussed. Abstract. Business process management (BPM), business process reengineering (BPR), and business process innovation (BPI) have been the primary strategies adopted by several organizations to manage their business successfully along with IT.In the last few years, the concept of BPM, BPR, and BPI has been a hot topic among the IS community, which is evident in the degree of literatures devoted to it. Due to the dynamic nature of this research area, this paper aims to add knowledge to the existing ones by answering (1) what is the current level of development on BPM, BPR, and BPI within AIS basket of top journals and Science Direct database? and (2) what are the potential future research directions on BPM, BPR, and BPI?. A total of 55 articles from the AIS basket of top journals and 61 articles from the Science Direct database are analyzed based on the year of publications, AIS geographical regions, approaches adopted by the author/s, components of BPM areas and industrial application covered, and potential future research directions are discussed.

Green BPM as a Business-Oriented Discipline: A Systematic Mapping Study and Research Agenda

“…To evaluate the attribute of (2) disciplines, we looked at the foundations of BPM that are preceding Green BPM to identify an appropriate classification scheme. Several authors have discussed the conceptual roots, evolution and development of the BPM field [18,[32][33][34][35]. In this study, we rely on a broad survey within the business process movement presented by Harmon [18].…”

“…In this study, we rely on a broad survey within the business process movement presented by Harmon [18]. Harmon's framework [18] consolidates several contributions of the BPM foundations [32][33][34][35] in three underlying process change traditions: (1) the Quality Control tradition, (2) the Business Management tradition, and (3) the Information Systems (IS) tradition. These three traditions propose different approaches to business process change and each emphasizes some practices over others.…”

“…These three traditions propose different approaches to business process change and each emphasizes some practices over others. Currently, there is a tendency of combining the various traditions in a comprehensive BPM approach [18,[32][33][34][35]. Therefore, in Table 1, BPM is presented as a process change approach on top of the three underlying process change traditions.…”

Improving Institutional Services Through University Erp: A Study of the Academic Planning Module Development at Seeu

“…Business Process Re-engineering, and Business Process Improvement. (Ahmad et al, 2007;Al-Mashari & Zairi, 1999;Anand, Wamba, & Gnanzou, 2013;Arlbjørn, 2010;Bahn & Paper, 1998). While the first method is more radical, the second method is a milder form for achieving business process optimization.…”

Assessment of Business Process Alignment to IT Business Objectives

“…In a world with the emergence of technological advancement, penetration of information technology into the organizations is more increasing. Adoption of information technology in core organizational processes is becoming inseparable intertwined in performing everyday activities [1]. In this era of competition and globalization information systems and information technology has an important contribution for the organization to meet its objectives and become the leader of its competitors [2].…”