Assessment of Business Process Alignment to IT Business Objectives

Abstract

Manufacturing company is a company engaged in the manufacture of household appliances such as plastic houseware, bushels food, rice bucket, and so forth. the company has implemented an application in running the business process of goods sales and goods (inventory). However, there is a problem in the application that is used to support the activity in the business process that is the discrepancy with the needs of users of the application and will be an assessment of the business process. Therefore, the authors take this topic. The purpose of this study is to determine the deficiencies that occur in the company, so the author can provide recommendations to the company about what should be improved. The research method used in this research is qualitative research and data obtained from the interview. In this study, the assessment of the business process Manufacturing company using COBIT 4.1 and Balanced Scorecard (BSC). This research focuses on PO3 (Determine Technological Direction) domains, PO4 (Communications Management Aims and Direction), PO8 (Manage Quality), and AI4 (Enable Operation and Use). From the research that has been done, the results show that this company has not reached the expected maturity level.

Analisis Kinerja Pelayanan Teknologi Informasi Menggunakan Framework Cobit 4.1 Pada Manajemen Pelayanan di PT.XYZ

“…Dalam konteks analisis kinerja pelayanan TI pada bagian manajemen pelayanan di PT. XYZ menggunakan Framework COBIT 4.1, pengukuran yang digunakan dalam analisis hasil wawancara terkait kinerja sistem informasi adalah pengukuran maturity level dan pengukuran GAP analysis [9].…”

Penilaian Tingkat Kapabilitas Pengelolaan Inovasi pada Saluran Penjualan Digital Perusahaan Jasa Transportasi Udara di Masa Pandemi

“…Hasil ini mendukung aktivitas audit internal, yaitu pemantauan atas implementasi tata kelola TI yang dilakukan oleh agen, dan dapat disampaikan kepada prinsipal. Apabila terdapat masalah pada kapabilitas proses TI, masalah tersebut harus dapat segera ditemukan dan diberikan solusi sehingga TI dapat berjalan sesuai dengan kebutuhan perusahaan [13]. Oleh karena itu, penelitian ini akan memberikan pula rekomendasi perbaikan atas kesenjangan pada tingkat kapabilitas pengelolaan inovasi TI, secara fokus pada saluran penjualan digital.…”

Environmental Factors Affecting the Acceleration of Financial Technology (Fintech) Adoption by SMEs in the East Java Region

“…The penetration of the internet usage and digital technology in Java particularly in East Java Region is huge. Through the internet and applications on smartphones, customers can make transactions easily and quickly (Octavianus et al,2018) Nowadays, companies are starting to utilize the internet in business process and information exchanges. The use of technology and social media is a must in doing business especially to get market share among millenials.…”