A Hybrid Financial Performance Evaluation Model for Wealth Management Banks Following the Global Financial Crisis

Chang, Shun‐Chiao; Tsai, Pei‐Hsuan

doi:10.3846/20294913.2014.986771

Cited by 36 publications

(37 citation statements)

References 66 publications

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“…; Chang et al. ; Chang and Tsai ). MCDM is considered as a complex decision‐making tool involving both quantitative and qualitative factors (Wu et al.…”

Section: Introductionmentioning

confidence: 98%

“…; Zavadskas and Turskis ; Zavadskas et al. ; Chang and Tsai ). In recent years, several MCDM techniques have been suggested as valuable ways for selecting the optimal probable strategy (Zavadskas and Turskis ; Zavadskas et al.…”

Section: Introductionmentioning

confidence: 99%

“…), business strategy (Chang et al. ), and banking performance (Chang and Tsai ). Measuring performance using a single standard for a museum system, however, is more difficult because each museum will have its own organizational goals and characteristics.…”

Section: Introductionmentioning

confidence: 99%

“…Therefore, the authors of this study set out to establish new multi‐institutional museum business operational performance metrics using qualitative and quantitative indicators based on the MCDM analytical method (Zavadskas et al. ; Chang and Tsai ).…”

Section: Introductionmentioning

confidence: 99%

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Creating a Business Strategy Evaluation Model for National Museums Based on the Views of Curators

Tsai¹,

Lin²

2016

Curator The Museum Journal

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The aim of this study is to find the critical factors that influence Taiwan's national museum business performance based on its curators' views. The study explored the causal relationships among the criteria that emerged in the study and of each sub-criteria. Since developing a business strategy is a multiple-criteria decision-making (MCDM) problem, this study adopted the causal-effect model of decisionmaking trial and evaluation laboratory (DEMATEL) technique. The DEMATEL technique simplifies and visualizes the interrelationships among decision-making criteria. The study identified four core criteriabenefits, opportunity, costs, and risks, as key influencers in the national museum business performance.Each key criteria was supported by a set of sub-criteria which, when considered together, produced an influential network relations map. The results of this study provided Taiwan's national museum curators with an idea-based understanding of how to create business and marketing strategies that could enhance exhibition features, experience activities, and facilities that could be linked to satisfaction of visitors' desires and offer a potentials strategy for assessing likelihood of return visits.

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“…; Chang et al. ; Chang and Tsai ). MCDM is considered as a complex decision‐making tool involving both quantitative and qualitative factors (Wu et al.…”

Section: Introductionmentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Creating a Business Strategy Evaluation Model for National Museums Based on the Views of Curators

Tsai¹,

Lin²

2016

Curator The Museum Journal

Self Cite

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“…In the IT sector, there are several studies [9,39] that propose these methods to create performance evaluations systems. In the financial sector, some studies [40,41] present different proposals using the BSC and AHP in order to evaluate performance for banking. Other studies combine BSC with AHP with the purpose of achieving the sustainability of companies [42,43].…”

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confidence: 99%

Integrating Analytic Hierarchy Process (AHP) and Balanced Scorecard (BSC) Framework for Sustainable Business in a Software Factory in the Financial Sector

et al. 2017

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Abstract:A balanced scorecard (BSC) framework for a factory that develops software for banking was proposed by us at the end of 2015 to ensure its sustainability, and was focused on improving its productivity and cost. Based on this framework, the aim of this study is to construct an approach using the analytic hierarchy process (AHP) and BSC for evaluating a factory's performance in order for it to become a sustainable business. In this study, AHP is proposed to prioritise and determine weights for the perspectives and indicators included in the BSC for a financial software factory (FSF). The combination of these weights with different indicator measures produces a model that provides an effective assessment tool for FSF managers. The results of the study, which are shown both globally and disaggregated according to the different roles of FSF stakeholders, show that user satisfaction is the main pillar for making decisions. In addition, the result considering roles shows differences according to the relationship of each stakeholder with the software factory. The current study has been validated in a Spanish factory that develops software for several financial entities.

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An Integrated Balanced Scorecard and Fuzzy BOCR Decision Model for Performance Evaluation

Karabece

Gürbüz

2019

Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making

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A Hybrid Financial Performance Evaluation Model for Wealth Management Banks Following the Global Financial Crisis

Cited by 36 publications

References 66 publications

Creating a Business Strategy Evaluation Model for National Museums Based on the Views of Curators

Creating a Business Strategy Evaluation Model for National Museums Based on the Views of Curators

Integrating Analytic Hierarchy Process (AHP) and Balanced Scorecard (BSC) Framework for Sustainable Business in a Software Factory in the Financial Sector

An Integrated Balanced Scorecard and Fuzzy BOCR Decision Model for Performance Evaluation

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