“…Although human reasoning about complex dynamic systems is limited by the computational capabilities of the brain (Halford, Baker, McCredden, & Bain, 2005), technology, training, and teamwork may augment these capabilities (Gonzalez, 2005; Karakul & Qudrat-Ullah, 2008). According to many researchers and practitioners, there has been significant progress in the past decade in developing technologies and methods that support human sensemaking and decision-making processes in complex domains, such as command and control (e.g., Allen, Corpac, & Frisbie, 2006), operational analysis (Langton & Das, 2007; Lizotte et al, 2008), and management (Busemeyer & Pleskac, 2009; Vester, 2007). Nonetheless, examples in which cognitive support fails to improve performance abound (e.g., Arnold, Collier, Leech, & Sutton, 2004; Lerch & Harter, 2001).…”