“…Let us observe that the linear policy generalizes to the classical and constant policies, and the general policy generalizes to the constant policy. Atencia and Moreno [6] extend the general retrial policy in continuous-time to the discrete-time systems and the rest of papers about discrete-time retrial queues [3, 7-10, 12, 20, 21, 23, 25, 28] assumes a retrial policy analogous to the classical one in continuous-time; to be exact, they suppose the retrial time (the time interval between two consecutive attempts by the same customer) geometrically distributed with probability 1 − r 2 , where r 2 is the probability that a repeated customer does not make a retrial in a slot. In this context each blocked customer generates a stream of repeated requests independently of the rest of customers in the retrial group.…”