A comparative study of innovation behaviour in Singapore's KIBS and manufacturing firms

Wong, Poh Kam; He, Zi-Lin

doi:10.1080/0264206042000302397

Cited by 87 publications

(52 citation statements)

References 20 publications

(28 reference statements)

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“…Through this procedure, we obtained 2762 firms. In the second stage, servitized manufacturing firms were selected through the secondary codes proposed by Wong and He [81] for determining servitization and digital services' activities: codes 518 "Data Processing, Hosting, and Related Services"; 519 "Other Information Services"; and 54 "Professional, Scientific, and Technical Services". The codes proposed by Gomes et al [40] were used to identify manufacturers' sustainable activities: 56 "Administrative and Support and Waste Management and Remediation Services" and 811 "Repair and Maintenance".…”

Section: Methodsmentioning

confidence: 99%

Uncovering Productivity Gains of Digital and Green Servitization: Implications from the Automotive Industry

2018

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Abstract:The growing industrial concern about sustainability challenges has driven vehicle and auto parts manufacturers to adopt service capabilities as a way to maintain competitiveness in compliance with environmental regulations. As a result, automakers have progressively integrated digital and green service initiatives to support operations and address environmental issues effectively. The present study examined the effect of digital and green servitization on the firm's productivity. To test their effect quantitatively, this study used the ORBIS database to construct a multi-country sample containing 228 companies in the automotive industry. Our findings indicate that implementation of digital and green servitization is positively associated with higher productivity outcomes once the two forms of servitization coexist and operate jointly. Moreover, the results of the study underscore the importance of establishing a successional pathway of implementation priorities. Our evidence suggests that firms willing to offer green services should consider offering digital services first, as this is the only way to obtain productivity gains from green servitization.

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Section: Methodsmentioning

confidence: 99%

Uncovering Productivity Gains of Digital and Green Servitization: Implications from the Automotive Industry

2018

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“…Our particular interest in this classification is to assess the contribution of KIBS compared to manufacturing. Some authors have demonstrated that patterns of innovation in KIBS differ from manufacturing (Wong and He 2005;Ojanen et al 2009). Furthermore, contrasting high-tech manufacturing and knowledge-intensive services, other authors found that the former is relatively more significant than KIBS for regional innovation performance (Abubakar and Mitra 2010).…”

Section: Empirical Designmentioning

confidence: 96%

How much does KIBS contribute to the generation and diffusion of innovation?

et al. 2011

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This article aims to estimate the contribution of KIBS to the innovation system. Data on innovation gathered from national and European databases are analyzed using a methodology based on an input-output framework to estimate the drive for innovation in the Spanish economy and the contribution of KIBS. KIBS are found to be crucial to both the creation and diffusion of innovation. From among the four classifications of sectors analyzed herein, KIBS is found to be the only significant net generator of innovation.

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“…Some key examples of these might be Miles et al (1995); Wong and He (2005) ;Javalgi, Gross, Joseph, and Granot (2011);and National Science Board (1995). On the basis of these papers and analysis of the tourism industry environment, an extended and modified classification has been proposed which incorporates a clear division into services focused on enterprise (mostly operational activities), market-oriented services delivered to the client firm, and last but not least, technical services (focused more on technology and related issues).…”

Section: The Role and Types Of Kibsmentioning

confidence: 99%

“…Cooperation with knowledge-intensive business services (KIBS) providers, which offer external specialization and expertise, can bring strong support in generating new concepts and solutions. There have been studies that focus on the activities of KIBS providers on the market (Aslesen & Isaksen, 2007;Simmie & Strambach, 2006;Strambach, 2008;Wong & He, 2005), but there are none showing how these services are used by tourism enterprises. What is new in the approach adopted in this study is the insight from the angle of the tourism industry into the types of KIBS that are bought and how often.…”

Section: Introductionmentioning

confidence: 99%

Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

2015

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This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS). The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, and the types and number of services they use. The largest numbers of KIBS used by the Polish tourism sector are from the accounting, IT, and advertising sectors, whereas the smallest relate to research and experimental development in the social sciences and humanities. This article fills a gap in the knowledge about usage of KIBS services by the tourism sector at the national level.

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A comparative study of innovation behaviour in Singapore's KIBS and manufacturing firms

Cited by 87 publications

References 20 publications

Uncovering Productivity Gains of Digital and Green Servitization: Implications from the Automotive Industry

Uncovering Productivity Gains of Digital and Green Servitization: Implications from the Automotive Industry

How much does KIBS contribute to the generation and diffusion of innovation?

Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

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