Innovation as a Tool for Generating Value in the IT Services Sector

Biancolino, César Augusto; Maccari, Émerson Antônio; Pereira, Maurício Fernandes

doi:10.7819/rbgn.v15i48.1367

Cited by 11 publications

(8 citation statements)

References 7 publications

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“…The Organization for Economic Cooperation and Development [57] classifies innovation into product, service, process, management, and marketing innovations and [58][59][60][61] state that innovation comprises new products, services, methods, processes, raw materials, markets, marketing, and organizational structures. According to [61], different innovation types influence companies' overall performance, generating risk and uncertainty that may hinder SMEs' decision-making processes [62,63].…”

Section: Smes and Innovation In Emerging Countriesmentioning

confidence: 99%

Influence of Open Innovation Variables on the Competitive Edge of Small and Medium Enterprises

Baierle

Benitez

Nara

et al. 2020

Journal of Open Innovation: Technology, Market, and Complexity

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The purpose of this study is to identify how open innovation variables influence the competitive capability of manufacturing small and medium enterprises (SMEs) in a regional territory in Southern Brazil. The research method is a survey of 67 SMEs in Southern Brazil that provided data for an ordinary least squares (OLS) regression model encompassing seven innovation variables and five competitiveness constructs. The results indicate that most innovation initiatives have a low impact on creating a competitive edge in the surveyed companies. The most remarkable positive impacts are (i) technology trends influencing the shop floor productivity, (ii) flexibility influencing internal aspects, and (iii) customer satisfaction and innovative ideas and customized supplies influencing the market orientation. The study also reports that innovation processes are not safe from failures. Some ill-defined innovation initiatives may jeopardize the competitive edge.

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Section: Smes and Innovation In Emerging Countriesmentioning

confidence: 99%

Influence of Open Innovation Variables on the Competitive Edge of Small and Medium Enterprises

Baierle

Benitez

Nara

et al. 2020

Journal of Open Innovation: Technology, Market, and Complexity

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“…SMEs are more innovative in what concerns certain kinds of innovation and operation markets (Doha & Kim, 2014). The IT sector, for instance, demands investment in intensive R&D and excels at developing technology with a high degree of innovation (Tidd & Bessant, 2018;Weber, 2013;Biancolino, Maccari & Pereira, 2013;Antonini & Saccol, 2012), which presupposes higher levels of uncertainty and difficulties in decision-making.…”

Section: Public Funding For Innovation In Small and Medium-sized Enterprisesmentioning

confidence: 99%

Acesso a financiamento público para inovação: o papel da capacidade de comercialização

Longhini

Freitas

Féres

et al. 2023

Exacta

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Small and Medium-sized Enterprises (SMEs) are still the ones that least access funds made available by public funding for innovation. The literature review identified the capacity to commercialize technology in all stages of new products development in Information Technology (IT) companies, including fundraising. This research, therefore, aims at verifying the practice of this capability in obtaining reimbursable public financing. Due to this, a qualitative study was conducted with SMEs in the IT sector who were granted reimbursable lines of public funding focused on innovation by a development bank. The results suggest that the capabilities in commercializing new technology are supported by the understanding of the criteria of funding notices, by the company's capability to present its product's innovative potential and social-economic impact to the bank and in the capability of displaying the solidity of their business. Such capabilities are highly associated with the proposal's credit approval.

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“…Whereas Biancolino, Maccari, and Pereira (2013) focused on the identification of parameters which are applicable to the process of innovation management of the services area in IT companies, Araujo and Zilber (2013) describe the business model, for the adoption of e-business, used by small companies of the sector of commerce and services, exploring the main difficulties for adoption and its consequences. With a focus on services, Frazzon, Inomata, Oliveira and Forcelline (2015) describe the development process of a financial service.…”

Section: Data Collectoin Source Data Origin Research Techniquementioning

confidence: 99%

Service Innovation: Panorama of Studies in Brazilian Journals in the Business Administration Area

Santos¹,

Ferraz²,

Verga³

et al. 2017

REUNA

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This article aims to present the Brazilian scenario about service innovation, bringing the results of an analysis made in Brazilian scientific journals in the business administration study area, with Qualis Capes classification equal or superior to B2. Based on the analysis of 36 articles, it was possible to notice that the Brazilian studies are characterized as empirical, cross-sectional and qualitative, being data collection based on interviews and documents, and data analysis mainly done by content analysis. The leading journal publishing about this subject is RAI and UnB as the institution that has the largest number of authors publishing on the subject. The most cited articles by these studies are Schumpeter (1985) and Barras (1986), and the information technology appeared as the main topic in service innovation. The collected results allowed the proposal of an agenda for future research. These opportunities for future research can contribute to the construction of a more consistent theoretical framework, allowing the progressive advancement of theoretical-empirical knowledge about service innovation in Brazilian organizations.

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Innovation as a Tool for Generating Value in the IT Services Sector

Cited by 11 publications

References 7 publications

Influence of Open Innovation Variables on the Competitive Edge of Small and Medium Enterprises

Influence of Open Innovation Variables on the Competitive Edge of Small and Medium Enterprises

Acesso a financiamento público para inovação: o papel da capacidade de comercialização

Service Innovation: Panorama of Studies in Brazilian Journals in the Business Administration Area

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