Sustentabilidade ambiental nos hotéis, contribuição teórica e metodológica

Abstract

A sustentabilidade ambiental é um assunto multidisciplinar e sua abrangência tem chamado a atenção de pesquisadores de várias áreas do saber. Nesta perspectiva, destaca-se a gestão ambiental em empresas hoteleiras, por dois aspectos, primeiramente a importância econômica dos hotéis que constituem um elemento-chave do setor de turismo, e em segundo lugar, a atividade gera impactos ambientais que necessitam ser gerenciados. Dessa maneira, compreende-se que cabe investigar como o tema é tratado no meio acadêmico. Nesse sentido, o objetivo da presente pesquisa, de natureza exploratório-descritiva, consiste no mapeamento do tema gestão da sustentabilidade em hotéis, segundo as delimitações postas pelos pesquisadores. Para cumprir tal propósito, utilizou-se o processo Knowledge Development Process – Constructivist (ProKnow-C). Ao final do levantamento, identificaram-se 13 artigos publicados em periódicos internacionais alinhados às delimitações postas pelos pesquisadores. Na montagem do Portfólio Bibliográfico (PB), evidenciaram-se: (i) aspectos de relevância e aderência dos artigos ao tema; (ii) propostas e resultados obtidos nas pesquisas; (iii) contribuição teórica e metodológica das pesquisas divulgadas nos artigos do PB. Os resultados revelam que o tema é relevante e atual, que carece de processo estruturado para avaliar a gestão ambiental afim de apoiar decisões gerenciais.

The Role of Performance and Environmental Sustainability Indicators in Hotel Competitiveness

“…The performance and benefits that hotels achieve by applying environmentally sustainable business have been the subject of research by most authors. These studies have shown that hotels achieve better performance and benefits at all levels, including environmental performance [1,8,9], better financial performance, reduction of costs, especially energetic, greater efficiency of cost control, minimisation of resource use [5,26,32,[38][39][40][41][42][43][44][45][46][47][48][49][50][51][52] by introducing environmentally sustainable business.…”

“…The hotel industry represents an essential part of the tourism industry and, consequently, on the one hand, pollutes the environment, while on the other hand, due to its part in the tourism industry, it has many opportunities to contribute significantly to lowering its negative impacts on the environment, such as global warming and depletion of natural resources [1]. Higher environmental awareness, the intersection between business and environmental issues [2] and some other changes, such as digitalisation in the last twenty years, have shown that there is a need for the improvement of effectiveness and efficacy of hotels [3].…”

Water management strategies in hotels in arid regions: results and implications from a case study on Gran Canaria island (Spain)

“…Large size and high occupancy rates can spread fixed costs over a larger customer volume, producing greater water efficiency (Zhang et al, (2014). Age, design, amenities, and climate could also account for different levels of water efficiency in different properties (Da Rosa & Silva, 2017;Styles et al, 2015;Zhang et al, 2014). However, researchers have shown that the knowledge and dynamic capabilities of managers also could account for differences in environmental performance (Del Mar Alonso-Almeida et al, 2017).…”

Inovação e Aprendizagem de Empreendedores no Setor de Turismo: Análise Comparativa de Casos de Empresas de Pequeno e Médio Porte na cidade de Aracaju-Sergipe

“…The importance of adopting innovations in sustainability, by companies of the hotel industry, had already been highlighted by De Conto (2005), who stated that hotels have a relevant environmental role and must commit themselves to the development of sustainable actions in all their processes. In this sense, Rosa and Silva (2017), state that the adoption of sustainable measures is a consequence of the social pressure that causes the hotels to manage the environmental impacts generated in their activities. Change in the sales process, using modern systems.…”