Metodologia de avaliação organizacional de universidades corporativas

Matos, Clarissa Leite Braga e; Forte, Sérgio Henrique Arruda Cavalcante

doi:10.5902/1983465932836

Cited by 2 publications

(1 citation statement)

References 10 publications

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“…Since the mentioned research is an analysis of the FHEIs in a given time frame, the authors found the need to evaluate the evolution of process management maturity in this type of institution. Similarly, Matos, Forte, and Forte (2020) used a multicriteria approach to evaluate organizational management in corporate universities based on the knowledge of Brazilian experts and contributed to reducing the gap between theory and practice, however both researches are fundamentally descriptive.…”

Section: Theoretical Referencementioning

confidence: 99%

A process management benchmarking model for higher education institutions

et al. 2023

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Purpose: This research presents a multicriteria benchmarking participatory model able to classify Federal Higher Education Institutions (FHEIs) into three levels of process management maturity. Design/methodology/approach: The research was conducted into three stages: (i) assessment model development using the Delphi technique, (ii) data collection through a self-assessment process, and (iii) classification of the FHEIs using PROMSORT. Findings: The results showed that, regardless of the adoption of an optimistic or pessimistic perspective, most FHEIs (51.6% in the optimistic perspective and 54.8% in the pessimistic one) were classified as regular. It is also noteworthy that approximately 80% of the research participating FHEIs maintained their classifications in the sensitivity analysis. Among the six alternatives that presented classification variations, only three varied significantly, confirming the results obtained stability. Research limitations/implications: The use of a participatory approach promotes a consistent benchmark in terms of indicators and metrics to measure performances. Practical implications: PROMSORT provided flexibility to the model, since it is possible to modify the parameters and thresholds in order to adjust the model strictness. Originality/value: The development of a model through which the Federal Higher Education Institutions (FHEIs) can be continually evaluate their process management maturity level.

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Section: Theoretical Referencementioning

confidence: 99%

A process management benchmarking model for higher education institutions

et al. 2023

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Managers’ perceptions of the accountability of corporate university programs, involvement in the corporate university programs and commitment to the organization

Tong

Jacobs

Wang

2021

JWL

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Purpose What remains uncertain with corporate universities is the contribution they provide to their organizations, particularly when considered from the perspective of managers. Managers are important stakeholders, as they may participate in carrying out the mission and policies that govern the corporate university and participate in the programs offered. Organizations would benefit from knowing more about the perceptions of managers. The purpose of this paper is to study managers’ perceptions of the accountability of two corporate university programs in China and its relationship with the managers’ overall involvement in corporate university programs and their commitment to the organization. Design/methodology/approach The study was conducted in two state-owned organizations in China, a country in which many organizations have adopted corporate universities. A mixed-method approach was used to carry out the study. Findings The results showed that there was a moderate relationship between the managers’ perceptions of the accountability of corporate university programs, based on two management development programs and managers’ involvement in corporate university programs and their commitment to the organization. The results also showed a low relationship between managers’ involvement in their corporate university programs and commitment to the organization. Originality/value The findings provide implications for managing corporate universities in China and enhancing the accountability of these initiatives. The study serves as a basis for future studies involving corporate universities and on the accountability of and involvement in training.

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Metodologia de avaliação organizacional de universidades corporativas

Cited by 2 publications

References 10 publications

A process management benchmarking model for higher education institutions

A process management benchmarking model for higher education institutions

Managers’ perceptions of the accountability of corporate university programs, involvement in the corporate university programs and commitment to the organization

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