Resilience of the health team in caring for people with mental disorders in a psychiatric hospital

Abstract

Objective: Evaluating and understanding the resilience process of the health team in caring for people with mental disorders in a psychiatric hospital. Method: A mixedmethod study with concomitant triangulation of data from a cross-sectional study, with health professionals, and Grounded Theory in the data. Quantitative data were collected using the Resilience Scale and analyzed using descriptive and inferential statistics. Qualitative data were obtained from interviews and analyzed using initial and focused coding. Results: 40 health professionals participated in the study. Mean responses of the participants in the resilience scale were 99.80 ± 12.86 points, with a minimum of 35 and a maximum of 114 points. From the qualitative data, we can highlight the professionals' commitment in developing competencies in caring for people with mental disorders; valorization of teamwork and positive impact on work for the re-signification of the meaning of life. Conclusion: Understanding this process of resilience enables developing strategies to improve the quality of life of workers in psychiatric hospitals. DESCRIPTORS

Mental Health Care Management From the Perspective of the Health Care Network

“…Essa dimensão de análise corrobora os resultados de estudo que avaliou a resiliência da equipe de saúde no cuidado a pessoas com transtornos mentais. 15…”

“…19 Os usuários com transtorno mental ou com grave comprometimento psíquico vivenciam momentos críticos que, por Mesmo com os avanços advindos com a Reforma Psiquiátrica e com atualização de políticas públicas relativas à saúde mental, as representações sociais negativas sobre as pessoas com transtornos mentais ainda estão presentes nos diferentes segmentos societários. 15 Estudo realizado no estado do Rio Grande do Sul e que objetivou compreender as expectativas de familiares de paciente portadores de transtorno mental quanto às ações realizadas pela ESF apresentou a necessidade da inserção da família na assistência em saúde mental de seus pacientes. Revelou que, ao se proporcionar apoio para a condução de suas vidas, haverá aumento da efetividade na assistência em saúde mental, minimizando consequências indesejáveis no meio familiar com a inserção de um membro com transtorno mental.…”

“…Muitos dos profissionais desenvolveram competências para cuidar da pessoa em saúde mental a partir da própria vivência profissional. 15,22 Na dimensão sistêmica e societária da gestão do cuidado à pessoa com transtorno mental deste estudo, os profissionais reconheceram que o trabalho conjunto dos distintos serviços favoreceu a prática de atenção integral e resolutiva na saúde mental. Apesar desse avanço, ainda havia dificuldades de comunicação e de acesso entre os diferentes pontos da rede.…”

Resilience Processes, Engagement and Emotional Competencies, in Professionals Attending Elder People in Violence Situations in Saltillo, Coahuila and Monterrey, Nuevo León, Mexico

“…This permanent dynamic among these workers is also a professional and personal challenge, as these individuals are required to cope with not only with specific situations but also stress, emotional situations, the institutional demands of their work, situations that arise in different dimensions of life and the harmony among them. Thus, professionals must recognize their limitations to allow for the partial or total minimization of unnecessary stressors and, thus, the creation of skills and offer suggestions to improve their quality of life and professional performance (Brolese, Guedes dos Santos, da Silva Mendes, Santos da Cunha, & Rodrigues, 2017). Brolese et al (2017) also suggest that resilience is an important factor allowing professionals to care for their own health, suggesting that resilience is involved in personal growth and the development of personal potential.…”

“…Thus, professionals must recognize their limitations to allow for the partial or total minimization of unnecessary stressors and, thus, the creation of skills and offer suggestions to improve their quality of life and professional performance (Brolese, Guedes dos Santos, da Silva Mendes, Santos da Cunha, & Rodrigues, 2017). Brolese et al (2017) also suggest that resilience is an important factor allowing professionals to care for their own health, suggesting that resilience is involved in personal growth and the development of personal potential. For example, the development of self-esteem can contribute to resilience in social workers who have dealt with service users that experienced trauma-related events (Kapoulistsas & Corcoran, 2015, p. 89).…”