Internet e educação ao paciente

Abstract

Introduction:The process of education of a patient aims to improve knowledge and skill of the patient and/or family, in a way to influence attitudes and behaviors needed to maintain or improve health. Must be a integral part of interpersonal communication between health professionals and patients, and this can happen through interpersonal communication and various other means such as pamphlets, manuals and, more recently, computer resources. Goal: This update article approach the patient education and the internet potential for this process, still presenting some initiatives in the audiology área. Discussion: The informations, related to health are popular in the internet, and include interactive websites, portals, emails, telehealth aplications, and others. The education of the patients supported by the internet can help to solve a big ethical, political and economic issue: the problem to conciliate the needs and the expectations of the patients with the characteristics and limitations of the health system. Although the use of internet in the education of the patient is promising, this is not a solution to be used without careful planning, monitoring and evaluation. In audiology there are few initiatives with the use of e-mails and websites for complement of the patient education. Final Considerations: The health professionals, including the speech therapists, must check if their patients use internet resources, recognize that behavior change and prepare not only to discuss the information obtained with the patient, but also suggest websites with reliable information and help them to evaluate the quality of the information available online.

Meios de comunicação utilizados pelos pacientes: informações sobre o câncer após o diagnóstico e durante o tratamento Media used by patients: information about cancer after diagnosis and during treatment

“…Health professionals should verify that their patients use this feature to recognize this change in behavior, and prepare not only to discuss such information with the patient, but also to suggest websites with reliable information -helping them to evaluate the quality of the information available on web. 3 In addition, the information found on the internet can be incomplete, contradictory, inaccurate or even fraudulent, resulting in negative impacts on the relationship between health professionals and patients. It is necessary to point out the risks of self-treatment by the patient , which is based only on the internet sources without a medical guidance.…”

“…In this context, the widespread use of the internet has provided a sharp increase in access to information, with benefits to the patient's health education. 3 The access to technical and scientific information, combined with the increase in the educational level of the population, is reflected in the individuals who seek the information before going to a health care professional first. Thus, the patient gets previous notions, true or not, about the diagnosis and treatment.…”

Remote programming of cochlear implants

“…Through teleconsultation, healthcare professionals can communicate quickly and directly with other professionals or patients, regardless of distance (1) . In the area of audiology, telehealth applies to various situations, such as the development of audiology-oriented teleeducation and teleconsultations (4) , remote audiologic diagnostics (through audiometry, otoacoustic emissions and brainstem auditory evoked potential exams) (5) , and remote programming (RP) of electronic devices such as cochlear implant (CI) and hearing-aid devices (3,(7)(8)(9) . To adjust the optimal stimulation parameters of the CI for each patient, the programming of the speech processor must be performed periodically.…”

Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia

“…Communication can be established by diverse means, including digital information, which when added to health, gives rise to tele-health, tele-education and tele-care 7 . These resources should be considered from educational models, using technological instruments, combined with the goal of enhancing patient care 8,9 , owing to their proven efficacy 10 . A wider nomenclature, tele-health involves the exchange of health information among distant sites, encompassing activities that go beyond patient care, the concern with health promotion, patients and professionals education, disease prevention, epidemiological surveillance, health service management and environmental protection, among others 11 .…”