“…While reviewing the literature on the topic, a number of models and dimensions were found which different authors suggest are capable of representing IT Business Value (Brynjolfsson & Hitt, 1996;Dehning, Richardson, & Zmud, 2007;Gregor et al, 2006;Melville et al, 2004;Radhakrishnan, Zu, & Grover, 2008;Turner & Lucas, 1985;Weill, 1992;Weill & Broadbent, 1998). While some authors emphasize the strategic value of IT (Neirotti & Paolucci, 2007), others call attention to the process of obtaining organizational benefits from IT investments (Zwicker, Souza, Vidal, & Siqueira, 2007). This helps demonstrate how complex is the task of analyzing the IT value.…”