2021
DOI: 10.1590/s0103-73312021310112
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Reflexos de um processo de qualificação da Atenção Primária à Saúde na rotina e no cuidado produzido por seus trabalhadores

Abstract: Resumo Estudo qualitativo, exploratório, do tipo estudo de caso, que objetivou compreender os reflexos de um programa de qualificação da Atenção Primária à Saúde no processo de trabalho e no cuidado ofertado. A coleta de dados ocorreu de julho de 2018 a abril de 2019, utilizando observação-participante e entrevista semiestruturada com trabalhadores de uma Unidade de Saúde da Família. Os resultados apontaram a organização do processo de trabalho, sobrecarga física e mental dos profissionais, ênfase em questões … Show more

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Cited by 3 publications
(3 citation statements)
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“…This not only confirms that the similarity with results obtained by Group 2 (ÀP4P/þP4P) may be justified by other municipal management and team actions developed across the cycles but also seems to indicate a limit for continuous improvement of service quality when high scores are achieved, as observed in Groups 3 (þP4P/þP4P) and 4 (þP4P/ÀP4P). IJPSM 36,6/7 Beraldi et al (2021) highlighted the physical and mental strain of workers in their attempts to comply with PMAQ indicators and improve primary care quality, including frustration due to the considerable shortage of human resources and materials in some health services. In some situations, this scenario led to questionable strategies on the part of managers and professionals, such as relocating equipment and materials from other health units to meet program requirements during external evaluation.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…This not only confirms that the similarity with results obtained by Group 2 (ÀP4P/þP4P) may be justified by other municipal management and team actions developed across the cycles but also seems to indicate a limit for continuous improvement of service quality when high scores are achieved, as observed in Groups 3 (þP4P/þP4P) and 4 (þP4P/ÀP4P). IJPSM 36,6/7 Beraldi et al (2021) highlighted the physical and mental strain of workers in their attempts to comply with PMAQ indicators and improve primary care quality, including frustration due to the considerable shortage of human resources and materials in some health services. In some situations, this scenario led to questionable strategies on the part of managers and professionals, such as relocating equipment and materials from other health units to meet program requirements during external evaluation.…”
Section: Discussionmentioning
confidence: 99%
“…Beraldi et al. (2021) highlighted the physical and mental strain of workers in their attempts to comply with PMAQ indicators and improve primary care quality, including frustration due to the considerable shortage of human resources and materials in some health services.…”
Section: Discussionmentioning
confidence: 99%
“…Quanto a busca ativa por qualificação profissional, a constatação das recorrentes vivencias em cursos de especialização traz à tona a notória necessidade de atualização dos recursos humanos do SUS, corroborando com Beraldi et al (2021), que descreve a compreensão do processo de qualificação de trabalhadores da APS por meio de dois grandes benefícios ao SUS: organização do processo de trabalho e mecanismo de captação financeira condizente com o interesse público.…”
Section: Motivações Relacionadas Ao Curso De Especializaçãounclassified