2014
DOI: 10.1590/s0034-759020140503
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A Prática Da Gestão De Operações Nas Organizações

Abstract: RESUMOEste artigo procurou identificar as temáticas da Gestão de Operações que são atualmente valorizadas por empresas montadoras do setor automotivo na criação, utilização e disseminação de novos conceitos produtivos. Para isso, foi realizada uma análise de conteúdo dos documentos que direcionam os sistemas de produção adotados por quatro grandes montadoras com plantas na cidade de Curitiba. Constatou-se que seis temas se destacam: gestão da qualidade; sistema de produção enxuta; gerenciamento de recursos hum… Show more

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Cited by 41 publications
(49 citation statements)
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“…In addition, it involves different factors such as, for example, changing management methods, approaches, behaviors, customs, and especially and more difficult, changing the organizational culture. Therefore, it is necessary that those responsible for the implementation have patience and persistence, and that they know how to deal with the resistance of some employees, otherwise the results may not be achieved or not turn out as expected (Peinado & Graeml, 2014). Therefore, if managers know how to properly promote empowerment, they encourage workers to change behaviors and assume responsibilities, making their intellectual capital develop in the work environment.…”
Section: Organizational Empowermentmentioning
confidence: 99%
“…In addition, it involves different factors such as, for example, changing management methods, approaches, behaviors, customs, and especially and more difficult, changing the organizational culture. Therefore, it is necessary that those responsible for the implementation have patience and persistence, and that they know how to deal with the resistance of some employees, otherwise the results may not be achieved or not turn out as expected (Peinado & Graeml, 2014). Therefore, if managers know how to properly promote empowerment, they encourage workers to change behaviors and assume responsibilities, making their intellectual capital develop in the work environment.…”
Section: Organizational Empowermentmentioning
confidence: 99%
“…According to Peinado and Graeml (2007), the PDCA cycle is another of Shewhart's outstanding contributions to quality. This procedure is so standard that it begins to be used as a benchmark for continuous quality improvement programs.…”
Section: Pdca Toolmentioning
confidence: 99%
“…O estudo de tempos, movimentos e métodos aborda técnicas que submetem a uma detalhada análise cada operação de uma dada tarefa, com o objetivo de eliminar qualquer elemento desnecessário à operação e determinar o melhor e mais eficiente método para executá-la (PEINADO & REIS, 2007).…”
Section: Estudo De Tempos Movimentos E Métodosunclassified