2002
DOI: 10.1590/s0034-75902002000300008
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A fenomenologia e a pesquisa dos espaços de serviços

Abstract: A compreensão das experiências interativas e das vivências essenciais dos consumidores com os ambientes físicos de serviços não parece estar sendo adequadamente suprida por meio dos procedimentos metodológicos convencionais. No entanto, a recente emergência da perspectiva epistemológica da fenomenologia, e sua conseqüente metodologia em Marketing, vem constituindo-se como opção particularmente interessante e promissora para propiciar um melhor conhecimento daquelas situações. Embora seja assim, essa abordagem … Show more

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Cited by 6 publications
(3 citation statements)
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“…In order to capture the dynamics of variance in a situation, techniques like cluster analysis are much more revealing. Cluster analysis is a less positivistic methodology because it seeks to empirically describe regularities across variables while identifying pockets or clusters or regularities of similar perceptions held by actors within the sample (L. F. Carvalho & Vergara, 2002). It makes no assumptions about equality or degree of variance in the system, instead mapping patterns of variance within the sample.…”
Section: Methodology Sample and Instrumentmentioning
confidence: 99%
See 1 more Smart Citation
“…In order to capture the dynamics of variance in a situation, techniques like cluster analysis are much more revealing. Cluster analysis is a less positivistic methodology because it seeks to empirically describe regularities across variables while identifying pockets or clusters or regularities of similar perceptions held by actors within the sample (L. F. Carvalho & Vergara, 2002). It makes no assumptions about equality or degree of variance in the system, instead mapping patterns of variance within the sample.…”
Section: Methodology Sample and Instrumentmentioning
confidence: 99%
“…In addition to the theoretically driven reasons for the use of cluster analysis described above, there are other methodological and epistemological motivations for its use in this setting. Given the exploratory and practical nature of our study, limited sample (N) vis a vis the populations studied, and the absence of clear theoretical guidance for the formulation of formal hypotheses, it would be preferable to identify the underlying contours of our data set and interpret regularities post hoc rather than relying on the stronger inferential and statistical assumptions required by techniques which involve identification of independent and dependent variables and their associated causal assumptions (Glaser & Strauss, 1967;Kerlinger & Lee, 2000;L. F. Carvalho & Vergara, 2002).…”
Section: Analytical Strategymentioning
confidence: 99%
“…Nesse contexto, no Brasil, a PrEP se insere como uma ferramenta adicional de prevenção no âmbito da prevenção combinada, disponível no Sistema Único de Saúde do Brasil (SUS) desde dezembro de 2017 (Bastos et al, 2018). A política de PrEP preconiza o uso diário dos ARVs com o objetivo de reduzir a transmissão do HIV (Carvalho & Vergara, 2016), realizar o diagnóstico precoce do HIV e outras ISTs, o acompanhamento trimestral do usuário, o tratamento das IST, a imunização para as hepatites, e contribui para o alcance das metas relacionadas ao fim da epidemia (Grinsztejn, 2019). A PrEP auxiliará no alcance dessa meta (Silva et al, 2019).…”
Section: Introductionunclassified