The importance of using quality indicators in nursing care

Silveira, Thaizy Valânia Lopes; Júnior, Pedro Paulo do Prado; Siman, Andréia Guerra; Amaro, Marilane de Oliveira Fani

doi:10.1590/1983-1447.2015.02.47702

Cited by 17 publications

(20 citation statements)

References 9 publications

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“…It is found in the literature (1,(11)(12)(13)(14)(15)(16)(17)(18)(19)(20)(21)(22)(23)(24)(25) nursing care effectiveness indicators not validated by specialists with expertise in the study and/ or use of indicators in health practice. This study focuses on the following indicators: Fall with damage (1,(11)(12)(14)(15)21,(23)(24) , hip fracture (15,22) and postoperative hip fracturing (15) , equipment-related incidents (15) , incidents due to failures in patient Identification (21) , pressure injury (11)(12)(13)(14)(15) , medication error (1,(13)(14)(18)(19)(20)26) and hand hygiene (16)(17) .…”

Section: Introductionmentioning

confidence: 99%

“…As criteria to assess whether the indicators measure the nursing care effectiveness, attributes recognized in the literature can be used as desirable for a good indicator, such as: availability, reliability, simplicity, representativeness, sensitivity, comprehensiveness, objectivity, low cost, usefulness, stability and timeliness (11)(12)(27)(28) .…”

Section: Introductionmentioning

confidence: 99%

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Indicators of effectiveness of nursing care in the dimension of patient safety

et al. 2020

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Objectives: to validate nursing care effectiveness indicators of patient safety dimension. Methods: quantitative survey, using the electronic Delphi sampli, with 52 participants selected by the Snowball sampling. Eight indicators were evaluated regarding the attributes: availability, reliability, simplicity, representativeness, sensitivity, comprehensiveness, objectivity, cost, utility, stability and timeliness. For validation, the minimum agreement criterion was 70%. Results: Cronbach’s alpha (0.942) evidenced the high internal consistency among the attributes. The indicators fall with damage, hip fracture, and postoperative hip fracture, incidents related to equipment, incidents due to failures in patient identification, and pressure injury were validated in all attributes, and those of medication error and hand Hygiene were not validated. Conclusions: the validated indicators allow assessment of the effectiveness of hospital nursing care. Unavailability of data is an obstacle to monitoring patient safety.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Indicators of effectiveness of nursing care in the dimension of patient safety

et al. 2020

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“…Health care quality indicators are a uniform measure made up of two or more quality measures that enable simple evaluation and comparison (4). The measurement of quality is a key factor in planning, organization and evaluation of performed activities (5) but in order to carry out these measurements, quality indicators are needed (5). In light of extensive globalisation, nursing is faced with the problem of providing quality nursing care through furthering scientific and technological knowledge (6).…”

Section: Introductionmentioning

confidence: 99%

“…In light of extensive globalisation, nursing is faced with the problem of providing quality nursing care through furthering scientific and technological knowledge (6). Strategies enabling the evaluation of provided health services, including nursing care, depend on the creation of good quality indicators aimed at efficiency and effectiveness (5). Quality indicators in the healthcare system are metric units whose purpose it is to supervise and evaluate the quality of the provided service -in this case health care.…”

Section: Introductionmentioning

confidence: 99%

Patient Satisfaction as a Nursing Care Quality Indicator in the ICU

et al. 2018

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Aim. Patient satisfaction with provided nursing care is an important quality indicator. This study aimed to determine the factors and the level of patient satisfaction in the ICU. The aim was also to determine and compare satisfaction levels among patients with regard to their level of education and the length of their stay in the ICU.Hypotheses. Hypothesis 1: The level of satisfaction with provided nursing care will be significantly lower among patients who have a higher level of education. Hypothesis 2: Patients will show a higher level of satisfaction with the provided nursing care when the length of their stay in the ICU is shorter. Methods.A cross-sectional study was conducted on 150 patients treated in intensive care units at the University Hospital Centre Zagreb during a period of 6 months. The survey contained a total of 24 closedended questions. The study hypotheses were tested using the chi-squared test.Results. The study confirmed the starting hypothesis 1, stating that patients with a higher level of education have lower satisfaction levels than patients with a lower level of education. The hypothesis 2, which assumed that patients with shorter hospital stays, defined in our survey as a stay of no more than five days, were more satisfied with conditions in the ICU than those who stayed longer than five days, has been dismissed.Conclusion. Patients with a higher education level have higher expectations from health care providers which results in lower satisfaction levels with the provided nursing care. The longer patients stay in hospital wards, the higher the probability of finding potential reasons for dissatisfaction.

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“…The elaboration of indicators stands out as a strategy for assessing the quality of care, managing results, strengthening trust on the part of users, and supporting the evaluation of services and decision-making by managers (4) . Therefore, such indicators should be easy to analyze and interpret, and also be understandable on the part of all users of the information.…”

Section: Introductionmentioning

confidence: 99%

Indicadores para avaliação da qualidade da assistência de enfermagem: estudo descritivo-exploratório

Pinto

Ferreira

2017

Online braz j nurs

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Aim: to identify the main indicators for assessing the quality of nursing care from the perspective of nurses.Method: this is a descriptive-exploratory study involving a qualitative approach, with 14 nurses from the medical clinic units of a university hospital in Rio de Janeiro. The data were collected by semi-structured interview and treated by descriptive statistics and content analysis. Results: according to nurses' reports, the three priority indicators were: incidence of pressure injury, incidence of fall, and incidence of phlebitis. Conclusion:The evaluation of the risk factors that may trigger pressure injury, fall and phlebitis are within the scope of the nurse, who can develop preventive strategies that are based on nursing protocols such as change of position, evaluation and change of vascular access devices.

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The importance of using quality indicators in nursing care

Cited by 17 publications

References 9 publications

Indicators of effectiveness of nursing care in the dimension of patient safety

Indicators of effectiveness of nursing care in the dimension of patient safety

Patient Satisfaction as a Nursing Care Quality Indicator in the ICU

Indicadores para avaliação da qualidade da assistência de enfermagem: estudo descritivo-exploratório

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