The discursive production of professionals about humanizing health: singularity, rights and ethics

Abstract

Objective: to describe the discursive production of professionals about the humanization of health. Method: qualitative study of descriptive approach, inspired by the social representation theory, with 24 professionals in the healthcare field, working in a university hospital with the established humanization policy. The selection of participants was conducted according to criteria of adequacy and diversity for an intentional sample. Data collection was conducted by semi-structured interviews. Results: through content analysis, three categories emerged, around which the analyses were conducted: "humanizing health as an act of accepting the other as unique", "humanizing health as a matter of right" and "humanizing health as an ethical issue". The discursive production of professionals is based on a perspective which is based on the humanist prospect with socio-historical bias. Conclusion: healthcare professionals must know the National Humanization Policy in order to provide quality care, promoting the meeting, welcoming and recognition of oneself, others and their profession in the political and socio-historical scenario of their country as a citizen, not only of rights, but also of obligations.

Humanização da assistência neonatal na ótica dos profissionais da enfermagem

“…However, it is found that the structural characteristics of humanization are the "concern for the other than me", 1 the availability for the other and, above all, the recognition that human beings are always different from each other. 1 Thus, nursing care is not just a professional practice learned through manuals and routines; more than technique, it is also a careful, cautious and reflective care. It is noticed that putting oneself in the other's place is "a flexible, efficient, ethical, responsible, dynamic, unfinished and exclusive nursing care" 11 .…”

“…It is identified, in the scenario of the automation of a highly technological and specialized society, the need to discuss humanization and implement policies to direct humanized care. [1][2] The term "humanization" is discussed when one realizes that care for Health has become a set of impersonal and dehumanized professional attitudes and practices, thus fostering proposals for change in care. 3 The humanization of childbirth and birth, 4 for example, is known to be permeated by the principle of integrality of care, aiming at health care guided by the relationships of respect between users, professionals and institutions, as well as dignity, bond and reception.…”

“…2,6,11,14 It is pointed out that one cannot think about the humanization of unattached assistance to aspects such as subject's role (coresponsibility), the professional's working conditions and participative management. 1,6,9,11 Thus, the participation of workers and the subjects to be taken care of to change the organization of the routine, in different management, facilitates the legitimation of processes and the personalization of actions. 3,6,11 Therefore, it is necessary to investigate the views and practices of professionals working in the NICU regarding humanized care, as well as his feelings about the impositions of work, for a reflection about his posture and formation and the means of making possible and practicing, in fact, a humanized care.…”

Nursing and light technologies for a peace culture within the family

“…However, the nurse(s) should not care only for those who are suffering but also for the aggressor and all family members directly or indirectly involved, trying to understand contexts and factors involved in triggering the violent drive, as the symptoms and signs presented by one person may be mere indicators of deeper or branchy issues. Therefore, these professionals need to have a more systemic standpoint, devoid of immediate judgment (3)(4) .…”

Alteridade e empatia: virtudes essenciais para a formação do cirurgião-dentista

“…A humanização do atendimento em Odontologia requer mais do que intelectualidade acadêmica, mas também acolhimento e sinceridade relacional, criando e desenvolvendo características comportamentais, ou seja, virtudes. Os profissionais da área da saúde devem reconhecer a Política Nacional de Humanização 4 , para que cuidados de qualidade sejam dados e para que se promovam a reunião, o acolhimento e o reconhecimento de si mesmo 5 . Com isso, as virtudes comportamentais aplicadas a outros podem trazer como recompensa o próprio bem-estar 6 .…”