Stress and satisfaction of family members and independent living skills of psychiatric outpatients

Abstract

Background: There are several parameters that must be included in the evaluation psychosocial rehabilitation. Objectives: To describe and correlate the degree of stress of family members who live with schizophrenic and bipolar disorder patients, their satisfaction with mental health services and the level of daily living skills of the patient. Method: Cross-sectional and correlational study, from 2012 to 2013, with a sample of 100 caregivers. The Family Satisfaction with Mental Health Services Rating Scale (SATIS-BR), the Independent Living Skills Survey (ILSS-BR), and the General Health Questionnaire (GHQ-12) were used. Data were analyzed using SPSS v.21, with the Mann-Whitney test, Jonckheere-Terpstra test, and Pearson's, Spearman's and Partial correlations, and a significance level α = 0.05. Results: The score for the SATIS-BR scale was 4.28, 1.59 for the ILSS, and 7.39 for the GHQ-12. The value of the Pearson correlation coefficient between the SATIS-BR and ILSS was r = -0.27, and r = -0.23 between the GHQ-12 and SATIS-BR. The Spearman's correlation coefficient between Education and the GHQ-12 was r = -0.24 and there was a negative linear trend between stress and the level of education (JT = -2.54, p < 0:01). Discussion: The caregivers presented a very high level of psychological distress, therefore, it is critical that mental health services perform more effective psychosocial rehabilitation actions.

Evaluation of family caregiver satisfaction with a mental health inpatient service

“…These results are in line with those previously reported in Brazilian studies that evaluated the satisfaction of family members through the SATIS-BR questionnaire and investigated the satisfaction of caregivers of patients assisted in outpatient mental health services. [19][20][21][22][23][24][25] The results also corroborate those found by the National Program of Hospital and Psychiatry Assessment (Programa Nacional de Avaliação dos Serviços Hospitalares -PNASH 2012/2014), in which the hospital where this study was performed received high scores after being evaluated for technical requirements and user satisfaction. 30 Some international studies, however, have found lower rates of family satisfaction.…”

“…35 Furthermore, in some situations, the satisfaction levels observed are not only related to the quality of services, since high These data suggest that the relatives studied found greater satisfaction regarding the treatment given to the patients, considering that this treatment was necessary to the patient and was helping them to deal more efficiently with their problems. [19][20][21][22][23][24][25] These aspects were also widely cited in qualitative data as factors of higher family satisfaction. However, the 'Privacy and confidentiality' factor, associated with physical conditions and comfort of the service, showed lower levels of satisfaction, and these factors were more often reported when the participants were asked about the aspects that would need to be improved in the units.…”

“…These results are similar to those found in the Brazilian studies that evaluated family satisfaction. [19][20][21]23,25 With regard to education level, high school education…”

“…In the Brazilian context, there are still few studies that evaluate the satisfaction of family caregivers with mental health services using valid measures of scales to gauge satisfaction. [19][20][21][22][23][24][25] In particular, only one study has been found that evaluates the satisfaction of family members in the context of inpatient units, 22 and it was conducted in community services. Therefore, this study aims to evaluate the satisfaction of family caregivers with a mental health inpatient service in Brazil.…”

Sobrecarga E Satisfação Dos Familiares De Pacientes Com Esquizofrenia

“…Segundo outro estudo feito com familiares em 2012 (4) no mesmo local da presente pesquisa, apenas 14% dos familiares relataram estar totalmente satisfeitos com os diferentes aspectos dos serviços, assim como 46% sentiram-se totalmente satisfeitos com os resultados do tratamento, e o que 54% dos participantes menos se sentiram satisfeitos foi em relação à estrutura física.…”