Management of a university ambulatory service: nursing in the coping of the pandemic of COVID-19

Abstract

Objective: to describe the implementation and management of a restructured nursing service to cope with the COVID-19 pandemic. Methods: a descriptive study, carried out at Piquet Carneiro Polyclinic, a university ambulatory unit, which became a reference for testing the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the city of Rio de Janeiro. Results: dimensioning of human resources for nursing was carried out; flows for serving users of the unit and for testing SARS-CoV-2; professional training on prevention practices. From March 18 to July 3, a total of 31214 services were made by the nursing team, 25424 for testing and 453 health professionals received professional training. Final considerations: nursing represents an important workforce, planning and management for restructuring health services in an emergency, due to its broad managerial, educative and direct care to the population.

Estratégias para o enfrentamento da pandemia de COVID-19 em hospitais universitários: estudo descritivo

“…It is fundamental that probable difficulties are identified, establishing risk control and prevention measures aimed at improving communication between all involved. Thus, all workers must have access to educational actions in the hospital context, including the hygiene team and the hospital equipment maintenance team (15) .…”