Knowledge management is becoming increasingly important in light of the major challenges that organizations face, and this is reinforced by the increasing importance of cognitive objectives that focus on knowledge management, leading to enhanced productivity, efficiency and effectiveness in organizations. The research investigates the effect of applying KM on the performance and innovation practices in five-star hotels. The questionnaire forms were distributed to five-star hotels in Luxor and Aswan cities, where 240 were distributed with 20 forms per hotel, of which about 200 were valid, 83.0% valid for analysis by The Statistical Program for the Social Science (SPSS) version 16 was used to analyze the questionnaire among its many modules for statistical data analysis, including Shapiro-Wilk test of the normality, the mean, standard deviation, alpha Cronbach's test, Mannwhitney and the Kruskal-Wallis test, spearman correlation and simple linear regression. The findings showed that there is a significant relationship between knowledge management and hotel performance. Results also showed that there is a significant relationship between knowledge management and hotel innovation.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.