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The study seeks to answer the question of what strategic directions and opportunities we have for business in the midst of the info-communication changes of our time. In this research, we compare the results of non-representative primary research (cluster analysis and discriminant analysis) with the factors and latest methods of e-commerce or even mobile commerce and traditional commerce and their main differences. Based on the four clusters examined, we develop a new strategic model for practice with suggestions which can be used by small and medium-sized enterprises (SMEs) and which they can incorporate directly into their business models. Starting point of our hypothesis was that in order to develop an effective and delivered communication, a market needs to be targeted and at least four different clusters should be formulated.

Changes in tourists’ behavior in recent times have been considered a driving force for emphasizing the importance of unpopular tourism destinations as one of the key potentials in the tourism industry in any nation. On the road to reviving unpopular tourism destinations, this study aims to identify the potential tourism aspect and development of the Ngawen Temple in Indonesia. This research applies the placemaking approach as the main strategy for resurrecting Ngawen Temple. By using visitor surveys, visitor flows, and community surveys, this research obtains a clearer assessment for determining the planning development of Ngawen Temple. The research results revealed that unpopular destinations still have the potential to be developed and bring more benefits to the local economy by conducting a comprehensive placemaking approach. Accordingly, possible strategies based on various literature and field observations can provide clues to stakeholders on how to use their tourism assets to improve local communities’ economies. Some of the most frequently proposed strategies are the following: link the unpopular destination with other popular ones through structured tourism trips; design a “tourist trap,” which is a created place to hold tourists longer in a destination using new additional facilities; improve the infrastructure; and establish more creative tourism spaces, such as tourism centers.

Modern organizations continuously undergo change processes. The focus of the organizations remains on the macro level, but the micro level (i.e., employee’s perspective) is neglected. Using the conservation of resource theory (COR), this study examines the association between organizational change and workplace incivility. This study also proposes mediating and moderating mechanisms of stress and emotional exhaustion. The data were collected from 262 respondents working in public sector organizations in Pakistan using a time-lagged technique. The results proved that change significantly impacts workplace incivility. Moreover, stress mediates their relationship and emotional exhaustion moderates it. Furthermore, emotional exhaustion also moderates the stress–incivility relationship. Public sector organizations must focus on well-planned, inclusive, and adequately managed change processes to achieve the desired outcome; otherwise, adverse behaviors, including incivility, manifest. To the best of the authors’ knowledge, the organizational change and incivility relationship has not been explored in the past. Additionally, their relationship with stress and emotional exhaustion also requires empirical investigation. This study also adds to the literature on the conservation of resource theory.