Purpose
The purpose of this paper is to provide a picture of the maintenance management status in a sample of Moroccan industries through highlighting the most impacting factors. A preliminary framework of a maintenance management model is proposed on the basis of the study findings.
Design/methodology/approach
A mixed methods research (MMR), including qualitative and quantitative independent studies, was conducted in a sample of Moroccan industries. The process of collecting data involved submission of questionnaires to industrial managers and on-site visits. Analyzing case studies and correlations between maintenance factors were used to define the status of maintenance management. The preliminary framework of a maintenance management model was presented through a basic graph.
Findings
The surveyed companies have three levels of maintenance management: inner, medium and good. The most impacting maintenance factors include the top management policy and maintenance department approach. Most of the companies surveyed do not have an overall maintenance model, as most of decisions are based on random factors rather than the data analysis approach. The preliminary framework of maintenance management model involves the main factors with recommendations to improve maintenance management performance.
Research limitations/implications
The sample in this study is limited to seven companies in the qualitative study and thirty-one companies in the quantitative study. The informants are the industrial managers of those companies. In order to apply this maintenance model in industry, an advanced version of this model is to be developed through providing key performance indicators (KPI) and an implementation process for each factor, including other participants in the companies from top management and operational levels.
Practical implications
The study may contribute to assess maintenance management and to develop a framework of maintenance management models in industries, especially when no previous basic study was conducted in a specific context.
Originality/value
The original contribution of this paper is using MMR to develop a preliminary framework of a maintenance management model. This methodology aims to narrow the gap between academic studies and maintenance management in industries.
Small and medium-sized enterprises (SMEs) represent an important component of the economy in both developed and developing countries. Nowadays, the competitive industrial environment is encouraging these companies to redesign their manufacturing practices. Lean manufacturing (LM) has been widely implemented in several industries and has been shown to have had a positive impact on the performance and development of companies. This review aims to examine this impact on the performance of manufacturing companies, to emphasize the recent progress of LM amongst SMEs worldwide, and to show that most successful LM initiatives are those implemented in SMEs and large companies. However, very small businesses (VSBs) are struggling to introduce LM into their management systems. A new approach has been developed to establish a new lean implementation framework that could be adapted to the specific context of VSBs.
Many studies have been conducted on the improvement of operational performance through the implementation of lean manufacturing in the agri-food industries in developed countries. However, only a few have been carried out in Morocco. This approach is not just suitable for the automotive or other specific sectors of the discrete industry; it can now be adapted to other industries, provided that the characteristics of the field of application and the selection of best practices that suit them are taken into consideration. The purpose of this study is to determine the current state of the lean principles adopted by Moroccan food companies (small, medium, and large-sized enterprises). Nine food businesses were contacted, and interviews were conducted with their quality systems managers, operations managers, and chief executives using a structured questionnaire. Results reveal that companies are aware of the importance of continuous improvement tools. Moreover, they partially adopt lean practices, even if they do not call them "lean". Such an encouraging environment, including the implementation of the quality approach and performance assessment tools (dashboard), can be a preamble to the implementation of a lean approach by these organizations. To the best of the authors' knowledge, this study is the first to investigate the application of lean practices in Moroccan food companies.
Nowadays, the competitive, fast-moving business environment has permanently transformed the supply chain and the management of its functions. Convinced of new opportunities offered by the global economy, Morocco has opted for a new industrial strategy based on Supply chain management practices aimed at improving the performance and making the country an attractive space for global value chains. The main aims of this paper are to evaluate the literature on the different definitions, approaches, trends and practices of the supply chain management, and presents results of a semi-directive qualitative study conducted in Morocco in order to obtain a deeper understanding of the supply chain management practices implemented in the Moroccan context. The results indicate that the practices of companies based in Morocco are highly linked to the management of the supplier and customer relationship and internal integration among the internal functions of the firms.
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