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Cause-related marketing has gained momentum in the business world. Socially responsible practices can be viable solutions to food waste and excessive alcohol consumption for hospitality businesses. Drawing on attribution and cognitive dissonance theory, the study examined the effect of complementary fit on perceived authenticity and purchase intention by product type and message appeal. A 2 (product type: utilitarian/hedonic) x 2 (message appeal: absence/presence) between-subjects experimental design was conducted. The findings reveal that promoting hedonic products can increase the effect of complementary fit on the perception of authenticity toward the campaign and land purchase intention with a positive impact. Particularly, this effect is contingent on message appeal. The positive effect of complementarity on purchase intention through perceived authenticity is more significant when a message is present. This study leverages attribute theory and cognitive dissonance theory to examine the effects of complementary fit between product and cause, product type, and message appeal on customers’ perceptions of authenticity and behaviors in the restaurant context. These insights not only contribute to academic knowledge but also help practitioners to navigate the dynamics of cause-related marketing to drive successful campaign outcomes.

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The rapid growth of the Chinese travel market has gained attention in the tourism industry. However, very few studies have been conducted to examine travel constraints that prevent Chinese outbound travelers from going somewhere quite accessible to their major destination from a multidestination perspective. Drawing upon the leisure constraint model (LCM), this study explored Chinese independent tourists' perceived travel constraints in selecting second-tier destinations in their destination choice and analyzed the market segments. A self-administered survey was collected from 393 Chinese travelers who did not visit Gyeonggi Province close to Seoul during their travels in South Korea. Based on the findings, four distinct groups were formed. The findings provide important insights into destinations that desire to attract more Chinese independent travelers.

Cause-related marketing has been recognized as an essential element for improving a corporate image, and authenticity in the marketing activity has become critical in gaining consumers’ trust. The purpose of this study is to examine the effects of CRM attributes(product-cause fit and durability) on authenticity perceptions. On the basis of two product types focus(utilitarian product and hedonic product), 8 types of testing advertisements were designed. The results were as follows. First, there are differences in authenticity perceptions in fit between the two product types. In particular, product types have a moderating effect on the relationship between fit and authenticity perceptions; while for the utilitarian product, authenticity perceptions are higher in high-fit than low-fit. On the contrary, in hedonic product case, authenticity perceptions are higher in low-fit than high-fit. Second, there are no differences of authenticity perceptions in durability between the two product types. Third, authenticity perceptions have a positive effect on corporate Image. The findings show that CRM attributes play a significantly role in creating a sense of authenticity for consumers. Furthermore, this study also provides academic implications and practical marketing strategies the company.