PurposeThis study examines the influencing factors of smart technology use behaviour (STUB), influencing tourist satisfaction and enhancing revisit intention for the Chinese tourism destination. Further, the moderating role of place attachment on the relationship between STUB, tourist satisfaction and revisit intention has been examined.Design/methodology/approachThe study employs quantitative methodology by incorporating the planned behaviour theory to develop the hypotheses. Using an online survey link, 409 responses were collected from the tourists employing a non-probability convenience random sampling technique.FindingsThe partial least squire-structural equation modelling (PLS-SEM) results show that social influence significantly affects STUB, tourist satisfaction and revisit intention. Also, the anticipated positive behaviour has positive and significantly affects STUB and revisit intention. Finally, the findings show that tourist satisfaction significantly affects revisit intention in the tourist destinations in China.Research limitations/implicationsA quantitative research design was applied, employing a random sampling technique, and surveys were conducted with tourists only in current research. However, future research can incorporate a wide range of methodology by collecting data from other tourism stakeholders to have an in-depth evaluation of repeat visitation behaviour. Future research can enhance the current conceptual framework by including other relevant variables like negative anticipated emotions at other locations, as the current study was conducted in the Chinese context.Originality/valueThis research adds value to the tourism destination to formulate tourist satisfaction and revisit intention. Implications are provided for a more nuanced understanding and effective planning in tourism destinations while considering smart technology use.
This present study examines the factors influencing COVID-19-vaccinated tourists’ intention to repeat behaviour (IRB) in Chinese tourism destinations. Employing purposive sampling, 500 questionnaires were distributed to tourists, and 409 were analysed. The PLS-SEM findings revealed that novelty seeking, diverse attractions, and destination familiarity positively and significantly affect eco-friendly destinations. Furthermore, the place attachment pointedly moderates toward IRB. The eco-friendly destinations and tourist satisfaction have positive and significant effects on IRB. This present study added significant value for the tourism destination to formulate COVID-19 vaccinated tourists on their visitation and may provide an initial blueprint for further investigation.
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