Background. In many countries frontline emergency workers of different specialties face the need to inform people of their relatives’ death and to support them during the acute period following the message. The need for psychological training in this area is evident. However, the research in this area is not only complicated in terms of logistics, but also hindered by a number of ethical difficulties. The analysis presented in this paper has significant practical value and draws on the unique professional perspective of the EMERCOM emergency psychologists who provide psychological support to people experiencing loss in an acute period — relatives and loved ones of those who died in emergencies. Objective. To give an outline of approaches to psychological support in cases of loss, of the factors influencing adaptation to a loss, and of the opportunities for early psychological interventions. Design. The theoretical overview presents the analysis of foreign experience and main approaches to announcing the death of a relative. The following section describes and analyses the main approaches and practical experience of the EMERCOM psychologists. The conclusion outlines the possibilities of a systematic approach to providing emergency psychological aid in cases of loss. Results. The study presents a list of characteristics of support providers, recipients and situations that need to be taken into account when choosing a strategy of work with people experiencing a recent loss. Conclusion. The study allows to single out three main thematic blocks, the consideration of which is necessary when choosing a strategy for dealing with loss in an acute period. First, features of the situation; second, characteristics of the person experiencing loss; third, the characteristic of the support provider. The process of psychological support, as described in the paper, includes assessment and consideration of the objective characteristics of the situation, the recipient’s characteristics and response, and the characteristics of the specialist himself. The interpretation of relationship between these factors and their influence on the condition of the person who experiences a loss allows the psychologist to choose the most effective strategy for providing psychological support.
Background. Ye work is marked by high social signiZcance as the task of preserving life, physical and mental health, and psychological well-being of both people a[ected by emergency situations and specialists who provide the aid is especially topical. Year by year the modern world demonstrates many threats, dangers, risks and presents new challenges to people in ordinary life as well as in professional activity. Ye complexity of psychologist’s professional activity at the EMERCOM of Russia, the peculiarities of working conditions, the high cost of an error determine the relationship between the complex, multi-level training system and the e[ectiveness of psychological assistance to emergency situation provided to victims and to the employees of the EMERCOM of Russia. Objective. Ye aim of this article is to analyze the relationship between the requirements to profession and the system of specialist training; to describe the content and features of training at di[erent stages of professional development. Results. Ye article presents long-term results of the development of an integrated system of training for psychologists at the EMERCOM of Russia. Ye system aims to improve and maintain the e\ciency of activity, mental and physical health and professional longevity of a specialist. It includes participation of specialists in the implementation of higher professional education programmes at universities; development and implementation of professional psychological selection, taking into account the requirements for the personal qualities of a specialist and the psychogram of a psychologist at the EMERCOM of Russia; conducting a professional interview on theoretical and applied issues; providing adaptation for a specialist in the workplace through a developed system of mentoring, integration of a specialist into the service; introduction of a uniZed system of normative and methodological support for activities; implementation of the advanced training system and creation of conditions and opportunities for continuous improvement of professional skills. Conclusion. Ye training system of psychological service specialists is a complex, multi-level system of organizational and methodological measures. Its structure and features are determined by the requirements imposed by the conditions of professional activity. Ye ultimate goal of the specialists training in psychological service of the EMERCOM of Russia is to improve the quality of psychological assistance to the victims in emergency situations and to provide mental health, psychological well-being and professional longevity of psychologists
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