Abstract. The purpose of this research is to validate the Critical Success Factors (CSFs) of eGovernment implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.

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AbstrakPemanfaatan Teknologi Informasi sebagai pendukung pencapaian tujuan dan sasaran organisasi harus diimbangi dengan keefektifan dan efisiensi pengelolaannya. Maka dari itu, audit TI haruslah dilakukan untuk menjaga keamanan sistem informasi sebagai aset organisasi, untuk mempertahankan integritas informasi yang disimpan dan diolah dan tentu saja untuk meningkatkan keefektifan penggunaan teknologi informasi serta mendukung efisiensi dalam organisasi. Penelitian ini bertujuan untuk melakukan pemetaan terhadap tahap audit TI beserta kontrolnya yang kemudian diaplikasikan pada sebuah organisasi, yaitu Universitas XYZ untuk melihat kinerja TI yang ada. Kerangka kerja yang digunakan sebagai acuan adalah COBIT-ISACA dengan menggunakan 210 detailed control objective yang ada. Penyelenggaraan audit dilakukan dengan menggunakan tahapan-tahapan yang ada pada IT Assurance Guide. Hasil dari evaluasi atau temuan dilakukan analisa root cause sehingga didapat sebuah rekomendasi untuk manajemen TI yang lebih baik lagi.Kata kunci: Audit TI, control objective.

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Purpose This paper aims to recommend implementation of the knowledge management (KM) strategy for a mental health organisation, an area that has, to date, limited attention in literature based on the factors that influence KM success. Design/methodology/approach A mixed-methods research was conducted to identify the organisational culture, resources, enablers and the influential factors of mental health knowledge management (MHKM). The data were collected in five referral mental hospitals and were analysed using quantitative, qualitative and triangulation methods. Findings The organisational culture has become a great barrier. Forty-three influential factors were identified. Otherwise, based on culture, resources, enablers and strengthen, weakness, opportunities and threaten (SWOT) analysed were adopted to propose ten of the critical success factors and were recommended into an implementation strategy. Research limitations/implications The paper has proven that KM is a new and emerging discipline in Indonesia, especially on mental health care. This will contribute to the governmental policy of KM implementation and enforce the quality of services. Practical implications This result has the potential to leverage interdisciplinary KM research. It supports a mental health organisation in applying KM. Originality/value This study is probably the first to analyse factors that are of influence in an MHKM initiative programme.

Enterprise Resource Planning (ERP) is a product that enables organizations achieving their competitive advantage. However, the failures of ERP implementation are still considered quite high. This research was conducted to formulate the framework of self-assessment of open source ERP implementation readiness, which focused on the ERP pre-implementation aspects. The proposed ERP implementation readiness assessment framework was developed using the Fuzzy-based ANP (Fuzzy ANP), where the examined readiness factors are grouped into three categories, namely project management, organizational, and change management readiness. In order to see the application of the framework, we conducted a case study on an SME engaged in software development. We did focus group discussion with Chief Technology Officer, Chief Strategy Officer and Project Manager. The results showed that the company is not ready to implement open source ERP. Although the company is strong in the human resources aspect, they are still weak in other aspects so that they need some strategies to improve their level of readiness before implementing open source ERP.