Investigating the Protection of Customers’ Personal Data in the Ridesharing Applications: A Desk Research in Indonesia

Gandhi, Arfive; Sucahyo, Yudho Giri; Ruldeviyani, Yova

doi:10.1109/ecticon.2018.8619912

Cited by 13 publications

(16 citation statements)

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“…Desk research (secondary study) is a method that consists of the analysis of available data sources, including their compilation, mutual verification, and processing [32][33][34]. Desk research is involved in collecting data from existing resources; hence, it is often considered a low-cost technique [32][33][34]. The desk research method consists of five consecutive steps covering the process from defining the research objective to performing the analysis.…”

Section: Methodsmentioning

confidence: 99%

“…The first part was related to the performance of resea ducted using the desk research method and was related to the background of tioning of transport in selected countries during the COVID-19 pandemic. Th part, in turn, was dedicated to the performance of expert research conducted am mobility operators to identify the innovations they provided during the pandem Desk research (secondary study) is a method that consists of the analysis of data sources, including their compilation, mutual verification, and processing Desk research is involved in collecting data from existing resources; hence, it is o sidered a low-cost technique [32][33][34]. The desk research method consists of five tive steps covering the process from defining the research objective to perform analysis.…”

Section: Methodsmentioning

confidence: 99%

“…The detailed process is presented in Figure 1. The desk research method is divided into internal or external research [32][33][34]. Additionally, its application is to answer the questions "what?…”

Section: Methodsmentioning

confidence: 99%

“…", and "how?" [32][33][34]. Thanks to the use of this method, it is possible to do a wide diagnosis by obtaining reliable data in a short time and in an economical way [32][33][34].…”

Section: Methodsmentioning

confidence: 99%

“…[32][33][34]. Thanks to the use of this method, it is possible to do a wide diagnosis by obtaining reliable data in a short time and in an economical way [32][33][34]. It is also a perfect tool for preliminary research into new market phenomena [35,36].…”

Section: Methodsmentioning

confidence: 99%

See 4 more Smart Citations

Business Innovations in the New Mobility Market during the COVID-19 with the Possibility of Open Business Model Innovation

Turoń

Kubik

2021

Journal of Open Innovation: Technology, Market, and Complexity

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The current difficult situation in the world caused by the spread of the COVID-19 virus has led to the development of problems in many branches of the economy. However, it has significantly affected transport, which on the one hand, is the bloodstream of the economy and, on the other hand, creates a threat for virus infection. Thus, in various countries, different mobility-related restrictions during pandemic policies around the world have been introduced. What is more, plans for initiatives after lockdown have also started to appear. Moreover, not have only cities introduced appropriate management policies, but companies have also started providing logistics services, especially those offering new mobility solutions. We found a literature and research gap indicating the recording or combination of the different types of business practices and innovations used worldwide in new mobility companies in the case of a pandemic situation. Therefore, this article is dedicated to the business innovations that appear in the new mobility industry during the COVID-19 pandemic in connection to post-pandemic transportation plans in Asia, Europe, and America. In this work, we conducted two-level research based on the desk research and expert research methodologies. From the business point of view, the results show that car-sharing systems (most organizational practices) and ride-sharing services (most safety practices) have most adapted their business models to pandemic changes. In turn, bike-sharing services have implemented the fewest business practices and innovations. From the urban transport systems point of view, the results show that European authorities have proposed the most plans and practice projects for new mobility after the pandemic compared to Asia and America. The obtained results indicate, however, that business practices do not coincide with the authorities’ plans for transport after the pandemic. Moreover, the results show a lack of complementarity between the developed practices and a reluctance to create open innovations in the new mobility industry. The article supports the management of new mobility systems in times of pandemic and in post-COVID reality.

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Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

“…", and "how?" [32][33][34]. Thanks to the use of this method, it is possible to do a wide diagnosis by obtaining reliable data in a short time and in an economical way [32][33][34].…”

Section: Methodsmentioning

confidence: 99%